Erik Albright | Page 3

Mike is always courteous and attentive to any and all issues put in front of him. I wouldn't go to any other!!! issues put in front of him. I wouldn't go to any other!!! More

by Scott Verified Customer Verified Customer

Report | Print

I’ve bought three Nissans and had them all serviced at Town Center Nissan. Great service great people great prices and all around a great experience. Thank you. Town Center Nissan. Great service great people great prices and all around a great experience. Thank you. More

by DANWILLIAMSDESIGNS Verified Customer Verified Customer

Report | Print

Unorganized service Department. I arrived at 8:02 for a simple oil change and to have my tire pressure checked. I was not seen to have my car sent for service until 8:36. There is I arrived at 8:02 for a simple oil change and to have my tire pressure checked. I was not seen to have my car sent for service until 8:36. There is no need to have two lanes if the sevice staff are only going to serve one lane over the other. All of the Nissan customer's time is precious however, their actions indicate differently. I proactively planned accordingly to avoid the long wait period expected on a Saturday but it appears to no avail. The service staff member added insult to injjury by telling me that the sevice department has a "first come, first serve" policy. I was first before 4 other customers. I am very frustated and down right disappointed in my experience here. Your website states that your customers receive exceptional service here at Towncenter... I think you need to update your Mission Statement because that definately is not my experience. More

Report | Print