Erik Fernandez | Page 31

Excellent service, everyone was always keeping me updated on my cars progress and on me. Took care of me and my car in a timely manner. Very Happy with the service!👍 on my cars progress and on me. Took care of me and my car in a timely manner. Very Happy with the service!👍 More

by escalona2004 Verified Customer Verified Customer

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The service was great, the staff is very friendly and helpful, always nice and professional helpful, always nice and professional More

by Bonita Verified Customer Verified Customer

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I had a great experience with my service writer Erick. He was on top of everything. was on top of everything. More

by Javy0 Verified Customer Verified Customer

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VERY Dissatisfied!I purchased 'brand new' air springs, VERY Dissatisfied! I purchased 'brand new' air springs, from a major parts supplier. My neighbor, a mechanic, installed them. The air springs woul VERY Dissatisfied! I purchased 'brand new' air springs, from a major parts supplier. My neighbor, a mechanic, installed them. The air springs would NOT fill up with air. I called the parts supplier. They advised me that: "...(they) did have defective fixtures in some of those units..." They sent me 'new fixtures'. The ONLY reason that I went to a Dealer, was because I was told: "You need to take it to a Dealer. They are the only ones who have the scanning equipment needed, to reset the SENSORS." Upon arrival at WILLIAMSON's Service Drive, I spoke with ERIK. I advised ERIK that the 'fixtures', on the air springs, needed to be replaced. They weren't allowing the air springs, to fill with air. I explained to him what the parts supplier told me, and I gave ERIK the two 'brand new' fixtures. He told me to: "Just put them in the cup holder." I waited for over three hours. Then, ERIK advised me that they had "fixed the problem". When they brought out my truck, it looked as if it was repaired. Although, I noticed that the 'new fixtures' that I had brought, were STILL in the cup holder, (where ERIK told me to put them; originally.) I drove around for about 10 minutes, parked... and went into the Post Office. When I got out from the PO, the air springs were... 'completely' out of air. (Just as they were 'before' I brought my truck to WILLIAMSON's.) I immediately called ERIK and told him about the situation. He told me to bring the truck back to them, ...when I could. Bottom Line: I'm VERY Dissatisfied. I have been worrying about WHAT EXACTLY... 'DID' ...THEY DO? I have called ERIK 'six times'. (I only left 'three messages'), but he has YET to return ANY of my calls!! And I'm supposed to go back there? Repair Order #: 542256 States: "AIR TUBE LOOSE ON AIR SPRING SECURED BEST POSSIBLE" More

by Leary Verified Customer Verified Customer

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Have been very pleased with the new vehicle purchase. Top notch employees and service department very organized. Love my GMC Sierra. notch employees and service department very organized. Love my GMC Sierra. More

by C.KING21 Verified Customer Verified Customer

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Great service staffGood quality workGood attitude and Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases and that was included Will negotiate better next lease or go elsewhere More

by Jorge Azze Verified Customer Verified Customer

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Great service. Easy to make appointments. Love the coffee. Price is right no More words come yo mind coffee. Price is right no More words come yo mind More

by Robertson\piedad Verified Customer Verified Customer

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Very rude customer service made me feel uncomfortable staying there first class is looking to change places to do business staying there first class is looking to change places to do business More

by newagenoel Verified Customer Verified Customer

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Excellent service and attention to all your needs. I have been coming here for over 10 yrs and service never changes it is always excellent been coming here for over 10 yrs and service never changes it is always excellent More

by aidal661 Verified Customer Verified Customer

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Great Service Professionals would not buy at any place else Mike is the best ever else Mike is the best ever More

by GROD2034 Verified Customer Verified Customer

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