392 Reviews
Write a Review392 Reviews of Erik Fernandez
September 21, 2021
Again it was a pleasure to bring my car in for routine service. My service advisor, Erik Fernandez, was a true gentleman (as always) from the time I dropped off my Caddy until I picked it up later that da service. My service advisor, Erik Fernandez, was a true gentleman (as always) from the time I dropped off my Caddy until I picked it up later that day. In addition, I was thrilled to have their special driver to take me to and from my home. What I should do is complain that this dealership is too professional....but really, I couldn't ask for more. More
September 20, 2021
Rep was very rude and unprofessional, they make me wait 4 hours for 3 recalls I had on my car, dealer has no loaners, after you spend so much money on new cards and not have this basic service, incredible, f hours for 3 recalls I had on my car, dealer has no loaners, after you spend so much money on new cards and not have this basic service, incredible, first and last time I will buy a cadillac More
September 17, 2021
The staff is always so courteous. Never disappointing… attentive and ready to help, I’ve used them for over 7 yrs… attentive and ready to help, I’ve used them for over 7 yrs… More
Other Employees Tagged: Jermaine Chambers
September 08, 2021
Williamson automotive group service department is professional courteous I’m just not a number of a person helpful all the way through Another thing but the service department it is spotless clean professional courteous I’m just not a number of a person helpful all the way through Another thing but the service department it is spotless clean More
Other Employees Tagged: John Varela, Richard Loero, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Skip Moosang, Alfonso Robleto, Jermaine chambers
September 03, 2021
they left my car messy, They told me a price over the phone and another at the dealer, They told me I had to pay a price and it turned out that it was another price phone and another at the dealer, They told me I had to pay a price and it turned out that it was another price More
September 02, 2021
The care and dedication they have for all clients are outstanding . They service department are fast and courteous. You leave the Cadillac Company feeling like they care for the customers outstanding . They service department are fast and courteous. You leave the Cadillac Company feeling like they care for the customers More
Other Employees Tagged: Guillermo Farinas, Kaitlin Haeffner , Alvaro Jimenez, Jeff Rogers
September 01, 2021
Great team of people that truly care about you and your vehicle. Treated me like family. Will definitely return when I need service done to my vehicle! Thank you! vehicle. Treated me like family. Will definitely return when I need service done to my vehicle! Thank you! More
Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang
August 18, 2021
Great service won’t go to any other place other than Willianson very professional staff .Willianson make feel home . They take ownership of the present problem.. Willianson very professional staff .Willianson make feel home . They take ownership of the present problem.. More

