Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 33

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

August 14, 2021

Dealership Rating
Employee Rating

I love the way I get serviced in Williamson Inhave been a loyal customer for more than 15!years just because their service thank u More

by Carlosr150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Williamson Cadillac responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2021

Dealership Rating
Employee Rating

Always had very good service and my service advisor Erik Fernández does a great job and has excellent sustainer service skills . Always get my car back in time More

by CELPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Williamson Cadillac responded

Thank you for the awesome feedback! You're right, Erik is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2021

Dealership Rating
Employee Rating

No communication I waited for my car for one week just to replace a sensor. I had to keep calling to get any updates. Not coming here again. More

by annmartinez1981
Price
Recommend Dealer
No
Jul 26, 2021

Williamson Cadillac responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

Dealership Rating
Employee Rating

The whole team was nice and the service was just unbeatable. I was completely satisfied. I would recommend Williamson Cadillac to anybody. I will come back for anything I may need. More

by abmapharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Tony Martinez, Stephanie Reyno, Rolando Pardo , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 19, 2021

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2021

Dealership Rating
Employee Rating

Tengo mi carro en el taller por más de 15 días y nadie de este lugar me da notificación de el, gracias More

by oscar33075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Jul 16, 2021

Williamson Cadillac responded

Lamentamos que haya tenido una mala experiencia. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Erik is the best. Don’t question what he says and just do it. Make him a manager cause we all know he gets everything done right. More

by chris.robaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Williamson Cadillac responded

Thank you for your great review, Chris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Very professional staff. Excellent services,fast check in,fast check out As well. The waiting time is bring compare to other dealers. I’m a very happy costumer with this dealer More

by MARELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Carmen Alicea , Mickey Barrios, Carlos Gomara, Skip Moosang

Jul 14, 2021

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Excellent customer service and excellent experience from the service department from the advisor to the management team would definitely recommend this dealer to others for service and sales. More

by M3MIKEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 14, 2021

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 04, 2021

Dealership Rating
Employee Rating

The service is excellent and everyone is friendly and helpful More

by Rafael Guilarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2021

Dealership Rating
Employee Rating

Cadillac cars, Cadillac team’Cadillac minds render service supreme! These fellows have might. They get the job done quick, they get the job right. Wow what a team! and a special shout out to Eric Fer More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Paul

Jul 01, 2021

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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