Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 38

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Erik Fernandez

August 27, 2020

Dealership Rating
Employee Rating

I think it’s a very nice gesture that when your car needs to stay in service , the dealership loans you a loner Car. I find this very important More

by sblate61749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Dealership Rating
Employee Rating

Terrible experience. Nothing was repaired! They ruined our tinted windows and left dashboard hanging out ( I have pictures to show) car wasn’t even washed. More

by MAYRASELLS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 19, 2020

Williamson Cadillac responded

We are sorry to hear of your experience on your recent visit to our service department. We were unaware you had just had the windows tinted when we lowered the door glass. Our offer to replace the tint for you at our expense still stands.

July 30, 2020

Dealership Rating
Employee Rating

Excellent, Professional, courteous and friendly service! Always a pleasure to go there. They move people quickly through the process. Nice, welcoming, comfortable and clean facility . More

by DAISYBESTERMAN
Recommend Dealer
Yes
Jul 30, 2020

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2020

Dealership Rating
Employee Rating

Great service!!!!!! Every person at the Service department was of great help, car was fixed fast...... they always have a loaner ready for you convenience More

by FACEBOL
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jul 16, 2020

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2020

Dealership Rating
Employee Rating

El mejor dealer gmc del sur de laFlorida el departamento El mejor dealer gmc del sur de la Florida el departamento de servicio súper bueno y lo mejor a cada servicio que vas te entregan el carro lavado súpe More

by BEBE840214
Recommend Dealer
Yes
Jul 16, 2020

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2020

Dealership Rating
Employee Rating

Always very happy with Williamson. Luis Carbonell and Erik Fernandez have been great. I have been looking at a new truck and Luis has been very helpful in getting me into a new vehicle. Erik has always b More

by LG_BUSINESS
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Jul 15, 2020

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Dealership Rating
Employee Rating

My rep took care of my cars issues, dealt with the warranty company, and provided a loaner. I was able to drop off and pick up my car after work with zero problems. More

by FELIPEAGUIAR
Recommend Dealer
Yes
Jun 29, 2020

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Dealership Rating
Employee Rating

Best service in town, my service writer Eric is always professional in everything he does. The attention to detail and the communication with me is always outstanding More

by navigator2001
Recommend Dealer
Yes
Jun 29, 2020

Williamson Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

Dealership Rating
Employee Rating

Erik Fernandez provided world class service !Also Mike Erik Fernandez provided world class service ! Also Mike Penn first class sales , prompt reply ! Excellent service and kept me updated on progres More

by LQ0
Recommend Dealer
Yes

Other Employees Tagged: Mike Penn

Jun 15, 2020

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 12, 2020

Dealership Rating
Employee Rating

Erik is great at the shop. Manny is tops on the road! Mike followed up at the one year anniversary! Overall 5 stars total for dealership. More

by 1968ZBIRD
Recommend Dealer
Yes

Other Employees Tagged: Mike Penn

Jun 12, 2020

Williamson Cadillac responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Erik and Manny are great assets and we're thankful to have them on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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