Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 37

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
392 Reviews
4.8

392 Reviews

Write a Review

392 Reviews of Erik Fernandez

November 23, 2020

Dealership Rating
Employee Rating

Erik was phenomenal to deal with. A true professional in every sense. Kept me updated the entire time and made my service experience a delightful one. Thanks More

by Kenjoseph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 14, 2020

Dealership Rating
Employee Rating

Great service by an award winning staff. Prompt pick up and delivery with on the top e they indicated. Also provided a review of service for my vehicle to keep it in tip top shape! Ron Caplan More

by RU4DIVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 09, 2020

Dealership Rating
Employee Rating

I always receive prompt respectful service at the establishment. I am always informed of wait times and accommodations are available for customers. The establishment is always clean and the atmosph More

by TERELL7492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rogers - jrogers@wagmiami.com

October 29, 2020

Dealership Rating
Employee Rating

The staff offered great service and were super friendly. Everything was done in an organized manner and did not wastes a lot of time in the dealership. Overall very pleased! More

by JUANCMEDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Williamson Cadillac responded

Juan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2020

Dealership Rating
Employee Rating

This is by far the best car dealership. The people are caring professionals that are very family oriented. This is that keeps me going back to by vehicles as well as service. More

by MARIO.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Tony Martinez, Carmen Alicea, Juan Santos , Mickey Barrios, Skip Moosang

Oct 26, 2020

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

Dealership Rating
Employee Rating

It’s people that make an operation good or bad. Not the buildings not the furniture not the equipment on their own. The first impression is the sales person that greeds the customer. It is hard to remember More

by TSITSEKLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Carmen Alicea , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Angel Gonzalez, Skip Moosang

Oct 06, 2020

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Dealership Rating
Employee Rating

I received the best service in recent memory. Your entire operation was amazingly proficient and professional. I worked with ERIC Fernandez who was great. Thank you very much. More

by Michael Boyce
Recommend Dealer
Yes
Oct 05, 2020

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 28, 2020

Dealership Rating
Employee Rating

Buen trato a sus clientes,son bien profesionales,toman todas las medidas y seguridad para evitar que sus Clientes se contagien con el corona virus ,el uso de mascarillas,distacionamiento social y limpiez More

by Luisalbertovelazquezreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Ricardo Robinson , Jeff Rogers

Sep 30, 2020

Williamson Cadillac responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 28, 2020

Dealership Rating
Employee Rating

Everything went perfect and on time. Drop and pick up were easy and quick. Will bring the car again when it will need service or repairs. More

by RROYO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 23, 2020

Dealership Rating
Employee Rating

Dealer it’s very clean . Well painted ., staff very friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks More

by Wilmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang, Alfonso

Sep 25, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
37
...

Dealership Inventory (213 Vehicles)

used 2023 Cadillac XT5 car, priced at $26,590
2023 Cadillac XT5
used
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $81,744
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $78,990
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $48,110
2026 Cadillac XT5
new
Emerald Lake Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $26,690
2023 Cadillac XT5
used
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,910
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive