Erik Hoffman
Erik Hoffman at Wayne Akers Ford
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Erik Hoffman | Page 34

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
349 Reviews

Industry Experience

24 yrs, 3 mos

4.7

349 Reviews

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349 Reviews of Erik Hoffman

July 14, 2022

Dealership Rating
Employee Rating

When FORD motor company left me high and dry with a recall, the guys at Wayne Ackers really added to their already loaded day to try to help me. FORD stayed MIA. But Wayne Ackers team was incredibly k More

by BENOITCHRISSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Bashford , Zulma Rivera

Jul 15, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 13, 2022

Dealership Rating
Employee Rating

Service dept is horrible. It took over an hour and a half for an oil change. I will be trying another dealership for my oil changes from now on. More

by Valerie Vana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 13, 2022

Wayne Akers Ford responded

Thank you, Valerie. Our team has been informed of your displeasure and will be contacting you directly to better your experience. Enjoy your day.

July 12, 2022

Dealership Rating
Employee Rating

Very knowledgeable, the representative made me very comfortable, the work was done efficiently. The best 🎯 More

by TORTUGAK37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zulma Rivera, Faith Vanhof

Jul 12, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 11, 2022

Dealership Rating
Employee Rating

Fast and friendly associates. Good service, I would recommend to anyone that needs work completed. More

by andrewspahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 11, 2022

Dealership Rating
Employee Rating

Thanks guys im in the city for vacatons im feal like home thanks so much More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 11, 2022

Dealership Rating
Employee Rating

My advisor was Eric. He got me in and out quickly at the quoted price. More

by ROCYBITES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 08, 2022

Dealership Rating
Employee Rating

Pleasant, informative and takes time for questions. Above and beyond helpful and will return again. More

by cwhelan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 09, 2022

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 08, 2022

Dealership Rating
Employee Rating

Erik was extremely helpful. He took care of everything for me. Give that man a raise. More

by HAGOPIANP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 08, 2022

Dealership Rating
Employee Rating

This location is always very clean and the staff is always friendly. I can get in and out for service in a timely manner. More

by monawiggins78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

Dealership Rating
Employee Rating

Had my oil changed and three wiper blades replaced easiest thing ever. Staff is very professional. More

by ERIKHOFF88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zulma Rivera

Jul 09, 2022

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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