Erik Hoffman | Page 33

This location is always very clean and the staff is always friendly. I can get in and out for service in a timely manner. always friendly. I can get in and out for service in a timely manner. More

by monawiggins78 Verified Customer Verified Customer

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Pleasant, informative and takes time for questions. Above and beyond helpful and will return again. Above and beyond helpful and will return again. More

by cwhelan Verified Customer Verified Customer

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Erik was extremely helpful. He took care of everything for me. Give that man a raise. He took care of everything for me. Give that man a raise. More

by HAGOPIANP Verified Customer Verified Customer

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Brought my Super Duty in for service. I was very happy with the way that the work was done. I was very happy with the way that the work was done. More

by JMEZZANOTTE51 Verified Customer Verified Customer

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Had my oil changed and three wiper blades replaced easiest thing ever. Staff is very professional. easiest thing ever. Staff is very professional. More

by ERIKHOFF88 Verified Customer Verified Customer

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Very helpful. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. More

by bill.perry Verified Customer Verified Customer

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I’ve been using Wayne Akers for years and it has always been a pleasurable experience every time! been a pleasurable experience every time! More

by gdylanbrooks Verified Customer Verified Customer

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To whom it may concern. My truck has a phaser rattling issue that is under warranty. Brought it in a few times to have this disturbing rattle fixed. They give it back saying My truck has a phaser rattling issue that is under warranty. Brought it in a few times to have this disturbing rattle fixed. They give it back saying its fixed with plugging it into their computer. I drove it and still hear the rattle when accelerating. Not fixed.. The next morning I start my truck it sounds horrible and not fixed at all... They still do not honor the warranty and refuse to just fix the problem correctly. I have paid for all the warranty extras even though this is covered under factory warranty. The service people are nice and friendly, but that doesn't fix the truck. I don't have any trust or confidence in this service shop.. I have to work with a lawyer now just to have this simple issue fixed because I get the constant runaround when I try to work directly with the service department. I also ask for the key code to the keypad on my driver side door and I'm told it's going to be really hard for them to get almost impossible so they just ignore my request and I still can't get the key code to my door. I feel that the simple issues are turned into huge issues due to laziness and lack of willingness to just helped the customer that has paid for these warranties. Sincerely dissatisfied customer Damian.. More

by DMANV82 Verified Customer Verified Customer

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My service advisor Eric Holder was very pleasant and knowledgeable in addressing my concerns and situation. He was extremely busy at the time I showed up a day early for my appointment but took care of knowledgeable in addressing my concerns and situation. He was extremely busy at the time I showed up a day early for my appointment but took care of me immediately identifying a problem with my car. This was very confidence inspiring and my car was fixed perfectly Wayne Akers Ford will be my service center of choice especially with Eric helping me. More

by MPIC910705 Verified Customer Verified Customer

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Erik did a fantastic job assisting me with my issues. He made the experience quick and simple. He made the experience quick and simple. More

by andrewspahn Verified Customer Verified Customer

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