Erik Jones

Excellent costumer service, fast and friendly. Very helpful when it came to the purchase of my new car. Very helpful when it came to the purchase of my new car. More

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After driving a Ford F-150 for 20 years, I decided to get a new one. I was in the market for a 2024 F-250 Super Duty Extended Cab with an 8ft bed. To my surprise, dealers in the surrounding 8 states told me a new one. I was in the market for a 2024 F-250 Super Duty Extended Cab with an 8ft bed. To my surprise, dealers in the surrounding 8 states told me that the only way to get the configuration I wanted was to order one and wait for 5-6 months. I searched the on-line inventories of a large variety of Ford dealers and my preference was no where to be found. Then, one morning, I clicked on the dealer inventory of Ramey Ford of Princeton WV and there sat my truck newly added to their site. I called Erik Jones at 10 am and he methodically ran me through all the components of the truck. It was exactly what I was looking for. Since Ramey Ford was 2 1/2 hours from my door, I was stuck with the problem of how to pick up my new truck. Erik Jones was instantly supportive and agreed to have my truck delivered to my door! Erik passed me on to John Martin who expertly ran over the financing issues, arranged great terms and for me to sign the documents electronically. By 12:30 that day, my new Ford F-250 Super Duty extended cab with an 8 ft bed was parked in my driveway! My wife, having sat in the new truck with that 'new car smell', expressed a desire to have a new car of her own. I called Erik Jones again and we sorted through the new vehicles he had in inventory and my wife's 2024 Ford Escape sat in our driveway the next morning! I've purchased vehicles in many states over the course of 71 years and can state unequivocally that dealing with Erik Jones and John Martin of Ramey Ford in Princeton, West Virginia was THE best vehicle purchasing experience I've ever encountered. Dave Hull More

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They are the best dealer I’ve ever had. Amazing customer service. I would go back permanently all the time. Amazing customer service. I would go back permanently all the time. More

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Customer service is terrible. Will forget you as soon as you sign the paper work. Have been trying to get a service report for 2 months now. Will forget you as soon as you sign the paper work. Have been trying to get a service report for 2 months now. More

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Very friendly staff, clean facility, great sales people, very knowledgeable on the autos they were fast an efficient overall excellent very knowledgeable on the autos they were fast an efficient overall excellent More

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Erik Jones was exceptional in making the deal happen. His efforts are appreciated. This is truly a five-star dealership. The van was delivered right to my doorstep which kept me from driving for two o His efforts are appreciated. This is truly a five-star dealership. The van was delivered right to my doorstep which kept me from driving for two or three hours and arrange for someone else to travel along to bring back the van. More

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Saw the vehicle posted on line. Made phone call for inquiry. Was satisfied enough to drive 235 miles and purchased vehicle. Done most of the paperwork online and over the phone. Yes Made phone call for inquiry. Was satisfied enough to drive 235 miles and purchased vehicle. Done most of the paperwork online and over the phone. Yes, I am satisfied. Thank you Erick and John More

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Excellent experience. Erik Jones was excellent in his customer service and buying experience. Would definitely recommend him to other buyers. Erik Jones was excellent in his customer service and buying experience. Would definitely recommend him to other buyers. More

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I cannot say enough about this dealership. I first spoke with Eric over the phone and had my vehicle delivered in less than 6hrs. They have earned a loyal Ford customer's trust and respect. I first spoke with Eric over the phone and had my vehicle delivered in less than 6hrs. They have earned a loyal Ford customer's trust and respect. More

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