Dealership Experience
21 yrs, 7 mos
Industry Experience
24 yrs, 4 mos
Languages Spoken
Spanish
100 Reviews
Write a Review100 Reviews of Erik Matos
September 08, 2021
I love 💕 having my car service with the service employees if Joyce Honda. They put a lot of effort on keeping their customers happy and I’m proud to say , I’m one of them.👍 Keep up the “Good Work employees if Joyce Honda. They put a lot of effort on keeping their customers happy and I’m proud to say , I’m one of them.👍 Keep up the “Good Work “. More
Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Jennifer Scioscia, Ken Tevald, Chad Richardson
September 06, 2021
All of the service people were very professional and helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was very impressed by this !! More
Other Employees Tagged: Ernest Biondolino, Eric Zacatenco, Lloyd Wilson, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Ken Tevald
September 04, 2021
Excellent services. Short wait times. Easy to get appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Eric Zacatenco, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Ken Tevald
August 24, 2021
Every time I have gone to Joyce Honda for service it was great. The employees are always helpful, courteous and knowledgeable. I am always confident that my vehicle is in good hands. great. The employees are always helpful, courteous and knowledgeable. I am always confident that my vehicle is in good hands. More
Other Employees Tagged: Ernest Biondolino
August 20, 2021
what a great service department and a great parts department. they got me in and out very fast. very friendly. very professional. i will always be here to service my honda accord. department. they got me in and out very fast. very friendly. very professional. i will always be here to service my honda accord. More
Other Employees Tagged: Ernest Biondolino, Eric Zacatenco, Lloyd Wilson, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Jennifer Scioscia
August 19, 2021
Service advisor Ernest takes car of me like family and my vehicle as if it were his own. Patient, professional and very thorough. Thanks for keeping me coming back. vehicle as if it were his own. Patient, professional and very thorough. Thanks for keeping me coming back. More
Other Employees Tagged: Joe San Roman, Ernest Biondolino
July 27, 2021
The boys were on top of their game. my wife was pleased that they got the car done she was in and out fast. thanks that they got the car done she was in and out fast. thanks More
Other Employees Tagged: Ernest Biondolino
May 24, 2021
Came in because "air" indicator came on. Got to dealership at 7:30 a.m. on Saturday. When checked in was told there would be l hour wait and when ? said they had to do # pt checks. Told them I wa dealership at 7:30 a.m. on Saturday. When checked in was told there would be l hour wait and when ? said they had to do # pt checks. Told them I was just in for oil change. 20 min. later said vehicle was done. Left dealership and continued to Diamond Spg. road when "air" indicator came on again. Called dealership and spoke to Erik in service dept. and he told me to come back, which I did, asked for him and he got right to it, he apologized had it fixed and took it for a test drive. I was asked who my initial advisor was and I said I didn't know, never given any paperwork lst time or second time. Whole episode took approx. 2 hrs. 2hrs. with something that was simple. Not a happy camper. More
Other Employees Tagged: KELVIN ALFRED
April 08, 2021
It was a very pleasant service, very professional with their services and people. They have always treated me very good. Service advisor are very polite and they know what they’re doing. I have been their services and people. They have always treated me very good. Service advisor are very polite and they know what they’re doing. I have been in the Joyce Honda family for over 5 years and I have never experience a problem with them. A very professional company and services. Highly recommend and highly satisfied. More
Other Employees Tagged: Larry Swanson, Ernest Biondolino, Matt Stark, Chris Stark, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Edgar Gonzalez