Erik Muniz
Erik Muniz at Audi Dallas
Refer Me

Erik Muniz | Page 2

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

Contact Me
4.8
115 Reviews
4.8

115 Reviews

Write a Review

115 Reviews of Erik Muniz

July 15, 2023

Dealership Rating
Employee Rating

Service was amazing. Every time I go to the dealership I’m treated so well! More

by margaretlodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2023

Audi Dallas responded

margaretlodom, thank you for sharing 5-stars and mention of amazing sevice! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 10, 2023

Dealership Rating
Employee Rating

Service team members are what makes the difference between the competition. They deserve higher wages More

by dustinmoheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalun Watkins

Jul 10, 2023

Audi Dallas responded

dustinmoheit, thank you for sharing 5-stars! We're glad to hear our service team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 25, 2023

Dealership Rating
Employee Rating

Always extremely satisfied with your attention and service! Naushad did an excellent job with making sure all my needs were met! Thank you More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Audi Dallas responded

Juan, thank you for sharing 5-stars and noting your experience working with Naushad in sales! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 04, 2023

Dealership Rating
Employee Rating

Service is excellent! Andy Mireles is an asset to the organization. Everyone very helpful and responsive to your needs. More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Ramsey

Apr 05, 2023

Audi Dallas responded

Jm, thanks for sharing 5-stars and noting excellent service with Andy! We're pleased you had a positive experience with us and we look forward to serving you again next time. Thanks again!

March 22, 2023

Dealership Rating
Employee Rating

Excellent customer service and experience. They went above and beyond to make sure I was taken care of. More

by Kentrail
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalun Watkins

Mar 22, 2023

Audi Dallas responded

Kentrail, thank you for sharing 5-star praise and noting excellent customer service! We appreciate your feedback and look forward to future opportunities to serve you. Thanks again!

January 25, 2023

Dealership Rating
Employee Rating

Marvin my service advisor is the best in the business. He understands my expectations and treats my car as if it was his own. More

by Scott H
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton

Jan 26, 2023

Audi Dallas responded

Scott, thank for you for sharing 5-stars! We're glad to hear Marvin is the best in the business! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

November 21, 2022

Dealership Rating
Employee Rating

I have always had good positive experiences with Audi Dallas. Eric Munoz has been an excellent service manager. I had a 2004 A4 for 19 years. I bought the new 2023 Audi A4 from Dori who was a very helpfu More

by Kmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2022

Audi Dallas responded

Kmk, we appreciate your 5-stars and mention of working with Eric in service. Thank you for taking a moment to share praise regarding your recent purchase with Dori! Congrats on the new ride. See you next time. Best wishes!

October 28, 2022

Dealership Rating
Employee Rating

Great customer service-great communication. Eric M is awesome and always looks out for me and my car. More

by zuvetjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 28, 2022

Audi Dallas responded

zuvetjan, thank you for sharing 5-stars! We're glad to hear Eric M is awesome and communicative! We appreciate your positive feedback. See you next time. Best wishes!

October 06, 2022

Dealership Rating
Employee Rating

Erik was really welcoming, helpful, explained the process, and managed my time expectations. I was able to connect to wifi and work from the show room whilst enjoying a coffee, and was even treated t More

by micleek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Leite

Oct 07, 2022

Audi Dallas responded

micleek, thank you for your 5-star review! We're glad to hear Erik was welcoming, helpful and explanative! We look forward to serving you again in the future. Take care!

September 29, 2022

Dealership Rating
Employee Rating

The service department was attention my needs to get my renewal inspection done for my annual registration. More

by gavin.scott3914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: C Turner

Sep 30, 2022

Audi Dallas responded

gavin.scott3914, thanks for the 5-stars and noting a great experience in service! We appreciate the feedback and look forward to serving you again next time. Take care!

2
...

Dealership Inventory (416 Vehicles)

new 2024 Audi S5 Sportback car, priced at $66,140
2024 Audi S5 Sportback
new
Blue exterior
8-Speed Automatic with Tiptronic
quattro
new 2024 Audi A5 Sportback car, priced at $56,835
2024 Audi A5 Sportback
new
Black exterior
7-Speed Automatic S tronic
quattro
new 2024 Audi A5 Sportback car, priced at $57,955
2024 Audi A5 Sportback
new
Blue exterior
7-Speed Automatic S tronic
quattro
new 2024 Audi Q5 car, priced at $59,650
2024 Audi Q5
new
Silver exterior
7-Speed Automatic S tronic
quattro
used 2024 Audi A6 car, priced at $66,892
2024 Audi A6
used
White exterior
7-Speed Automatic
quattro
used 2024 Acura Integra car, priced at $47,663
2024 Acura Integra
used
Black exterior
6-Speed Manual
FWD