Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 3

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

December 06, 2023

Dealership Rating
Employee Rating

Excellent service. Kept me advised of progress on service. Respected my time making alto available and minimizing my wait More

by munizem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalun Watkins

Dec 06, 2023

Audi Dallas responded

munizem, thank you for sharing 5-stars and noting excellent service! We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

September 01, 2023

Dealership Rating
Employee Rating

I have purchased three Audi vehicles from Audi Dallas over the last 6 years. The personal attention and customer service is Five Star! The GM is great and JP has always taken care of me! I love Audi D More

by Rohrback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Paul, Marvin Clayton , Randi Pence

Sep 01, 2023

Audi Dallas responded

Rohrback, thank you for shopping with us THREE TIMES and taking a moment to share the experience regarding working with JP! Thank you for your business and your note. See you next time. Thanks again!

July 31, 2023

Dealership Rating
Employee Rating

Brandon as always takes care of me! ! Daniel and Randy run a great dealership. As well as Thomas and the whole sales management staff as well. Best dealership on the planet hands down. K More

by Ajackson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Audi Dallas responded

Ajackson08, thank you for sharing 5-stars! We're pleased to hear Brandon, Daniel, Randy and Thomas always take great care of you are are all great! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 15, 2023

Dealership Rating
Employee Rating

Service was amazing. Every time I go to the dealership I’m treated so well! More

by margaretlodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure, Marvin Clayton, Andy Mireles, Brandon Hunter , Alan Cavin, Abby Lopez, Katelyn Neu

Jul 16, 2023

Audi Dallas responded

margaretlodom, thank you for sharing 5-stars and mention of amazing sevice! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 10, 2023

Dealership Rating
Employee Rating

Service team members are what makes the difference between the competition. They deserve higher wages More

by dustinmoheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalun Watkins

Jul 10, 2023

Audi Dallas responded

dustinmoheit, thank you for sharing 5-stars! We're glad to hear our service team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 25, 2023

Dealership Rating
Employee Rating

Always extremely satisfied with your attention and service! Naushad did an excellent job with making sure all my needs were met! Thank you More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Audi Dallas responded

Juan, thank you for sharing 5-stars and noting your experience working with Naushad in sales! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 05, 2023

Dealership Rating
Employee Rating

Service is excellent! Andy Mireles is an asset to the organization. Everyone very helpful and responsive to your needs. More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Ramsey

Apr 05, 2023

Audi Dallas responded

Jm, thanks for sharing 5-stars and noting excellent service with Andy! We're pleased you had a positive experience with us and we look forward to serving you again next time. Thanks again!

March 22, 2023

Dealership Rating
Employee Rating

Excellent customer service and experience. They went above and beyond to make sure I was taken care of. More

by Kentrail
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalun Watkins

Mar 22, 2023

Audi Dallas responded

Kentrail, thank you for sharing 5-star praise and noting excellent customer service! We appreciate your feedback and look forward to future opportunities to serve you. Thanks again!

January 26, 2023

Dealership Rating
Employee Rating

Marvin my service advisor is the best in the business. He understands my expectations and treats my car as if it was his own. More

by Scott H
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton

Jan 26, 2023

Audi Dallas responded

Scott, thank for you for sharing 5-stars! We're glad to hear Marvin is the best in the business! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

November 21, 2022

Dealership Rating
Employee Rating

I have always had good positive experiences with Audi Dallas. Eric Munoz has been an excellent service manager. I had a 2004 A4 for 19 years. I bought the new 2023 Audi A4 from Dori who was a very helpfu More

by Kmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2022

Audi Dallas responded

Kmk, we appreciate your 5-stars and mention of working with Eric in service. Thank you for taking a moment to share praise regarding your recent purchase with Dori! Congrats on the new ride. See you next time. Best wishes!

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