Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 4

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

October 28, 2022

Dealership Rating
Employee Rating

Great customer service-great communication. Eric M is awesome and always looks out for me and my car. More

by zuvetjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Audi Dallas responded

zuvetjan, thank you for sharing 5-stars! We're glad to hear Eric M is awesome and communicative! We appreciate your positive feedback. See you next time. Best wishes!

October 06, 2022

Dealership Rating
Employee Rating

Erik was really welcoming, helpful, explained the process, and managed my time expectations. I was able to connect to wifi and work from the show room whilst enjoying a coffee, and was even treated t More

by micleek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Leite

Oct 07, 2022

Audi Dallas responded

micleek, thank you for your 5-star review! We're glad to hear Erik was welcoming, helpful and explanative! We look forward to serving you again in the future. Take care!

September 29, 2022

Dealership Rating
Employee Rating

The service department was attention my needs to get my renewal inspection done for my annual registration. More

by gavin.scott3914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C Turner

Sep 30, 2022

Audi Dallas responded

gavin.scott3914, thanks for the 5-stars and noting a great experience in service! We appreciate the feedback and look forward to serving you again next time. Take care!

Sep 30, 2022

Audi Dallas responded

gavin.scott3914, thanks for the 5-stars and noting a great experience in service! We appreciate the feedback and look forward to serving you again next time. Take care!

September 21, 2022

Dealership Rating
Employee Rating

Great service! Car is always clean and ready when expected. Service advisors are always helpful even if you’re not “their” client. Great job! More

by Dorielledvorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure, Marvin Clayton, Brandon Hunter , Jeff Moore, Jordan Windham

Sep 22, 2022

Audi Dallas responded

Dorielledvorin, thank you for sharing 5-star praise! We're happy to hear our team provides great service! We appreciate your endorsement. See you next time. Best wishes!

September 20, 2022

Dealership Rating
Employee Rating

I pass by many Audi dealerships in DFW to work with my favorite people at Audi Dallas. They are friendly, caring, honest and respectful. Erik, my service provider, has always been honest and so pleasant t More

by jenlucastx
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaramy LaLonde

Sep 21, 2022

Audi Dallas responded

jenlucastx, thank you for sharing 5-star praise! We're glad to hear Erik and Jaramy represent our dealership with class and respect! We appreciate your endorsement. See you next time. Thanks again!

September 20, 2022

Dealership Rating
Employee Rating

Service was efficient, polite and top-notch. Erik was a pleasure to work with on scheduling and performance of the work. More

by Jimturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Audi Dallas responded

Jimturner, thank you for sharing 5-star praise! We're pleased to hear Erik and the rest of our team provided efficient, polite service! We appreciate your endorsement. See you next time. Best wishes!

August 26, 2022

Dealership Rating
Employee Rating

Audi Dallas do you been my go to dealership for the last 10 years and two Audi A5s. They are a great dealership and as professional in frontly as you can get. And my service writer is the absolute best in t More

by Mike Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Audi Dallas responded

Mike, thanks for sharing 5-stars! We're glad to hear our team is professional! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 26, 2022

Dealership Rating
Employee Rating

Great customer service experience and they keep a good communication about what is happening with your vehicle. More

by Gisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Audi Dallas responded

Gisela, thanks for sharing 5-stars! We're glad to hear our team provided a great customer experience! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 22, 2022

Dealership Rating
Employee Rating

Loved working with Dusty and Chanel. However, my only wish is that the dealership had more used q7s to chose from. We ended up in a 19 and and we were really wanting a 2020. Still happy More

by megv2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dusty Craig

Aug 22, 2022

Audi Dallas responded

megv2008, thanks for the five-stars! We're glad to hear Dusty and Chanel were great to work with! We do apologize about our less than normal inventory levels, but are happy to hear that you're still happy with the '19 model! We appreciate your praise. See you next time. Thanks again!

August 07, 2022

Dealership Rating
Employee Rating

The appointment was easy to make. When I arrived, they had the ordered parts. The service advisor estimated 2.5 hours. She was incorrect. It was only 1.75 hours. Impressive servic More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2022

Audi Dallas responded

Larsson75201, thank you for your 5-stars. We're glad to hear our team finished service quicker than anticipated! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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