Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 5

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

July 26, 2022

Dealership Rating
Employee Rating

I purchased my vehicle at Audi Dallas and have always brought it to them for service. Everyone is friendly, professional and do a great job. Very pleased all around and would recommend them for any servi More

by Mg1.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Audi Dallas responded

Mg1.11, thank you for your 5-star review! We're glad to hear our team is friendly and professional! We look forward to serving you again in the future. Thanks again!

July 23, 2022

Dealership Rating
Employee Rating

Great service! Staff was amazing and helped us with our needs. Very friendly and alway keep you informed. More

by claravillalobos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2022

Audi Dallas responded

clara, thank you for your 5-stars! We're glad to hear our team provided great service and was friendly! We look forward to serving you again in the future. Best wishes!

July 10, 2022

Dealership Rating
Employee Rating

Excellent service I received a video of my car during the maintenance with the work explanation recorded More

by Rocio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Cavin

Jul 10, 2022

Audi Dallas responded

Rocio, thanks for the five-stars! We're glad to hear our team provided excellent service! We appreciate your praise. See you next time. Take care!

July 03, 2022

Dealership Rating
Employee Rating

Anyone can sell you an Audi, but who can maintain them? At Audi Dallas, they service Audis and they perform this work professionally and reasonably. I have purchased three Audis from Audi Dallas and there More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kacy Hendricks

Jul 04, 2022

Audi Dallas responded

Larsson75201, thanks for the five-stars! We're glad to hear our team provides professional service! We appreciate your praise. See you next time. Thanks again!

Jul 03, 2022

Larsson75201 responded

Yes

July 01, 2022

Dealership Rating
Employee Rating

At Audi Dallas you really feel the prestige! Eric is the dude!!! Always takes care of me!!! Give this mans a raise!!! More

by Rob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Audi Dallas responded

Rob D, thanks for the five-stars! We're glad to hear Eric is the dude and always takes care of you! We appreciate your praise. See you next time. Best wishes!

June 13, 2022

Dealership Rating
Employee Rating

They replaced a flat tire and serviced my car in two hours. Then sent a video of the work. Was great. I More

by eiatexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Audi Dallas responded

eiatexas, thanks for stopping by to leave us 5-stars. We're happy to hear you always have good experiences with our service team! We appreciate your praise. See you next time. Best wishes!

Jun 13, 2022

eiatexas responded

Always have good experiences with service at Audi Dallas.

June 01, 2022

Dealership Rating
Employee Rating

Fantastic service and staff is very friendly. Eric is so professional and has a great personality. He is the kinda of person we would all want as our service representative. Thanks, Rebecca More

by John Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2022

Audi Dallas responded

Rebecca, thanks for stopping by to leave us 5-stars. We're glad to hear Eric is professional and has a great personality! We appreciate your praise. See you next time. Take care!

May 31, 2022

Dealership Rating
Employee Rating

Audi of Dallas had been a consistent winner in the service department. Over the past three years my experience has been exceptional. Eric, my service advisor, couldn’t be a better fit for me. Pleasant More

by rwwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt , Dusty Craig

May 31, 2022

Audi Dallas responded

rwwight, thanks for stopping by to leave us 5-stars. We're glad to hear Eric is a perfect fit for you! We appreciate your praise. See you next time. Take care!

May 14, 2022

Dealership Rating
Employee Rating

Dusty, Katelyn, and Ricardo have excellent customer service. My previous visit to Audi Dallas, I did not want to come back because the associate they gave to help me was rude. I was very discouraged wh More

by Covington1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Viveros , Dusty Craig, Katelyn Neu, Isaac Nieto, Jordan Windham

May 16, 2022

Audi Dallas responded

Covington1, we apologize that your last visit left you desiring more in terms of customer service and pleased to hear that Dusty, Katelyn and Ricardo did a great job of providing a much better customer experience this time. Please let us know when we may have the opportunity to serve you additionally. Thanks again. Best wishes!

April 29, 2022

Dealership Rating
Employee Rating

Excellent service all the way around! Trustworthy, friendly and efficient. Their service department and my representative Eric is the BEST! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2022

Audi Dallas responded

Kathy, thank you for sharing 5-stars! We're glad to hear Eric and the rest of our team are trustworthy, friendly, and efficient! We appreciate your feedback and look forward to serving you additionally next time! Take care!

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