Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 6

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

April 16, 2022

Dealership Rating
Employee Rating

I had a flat tire on the way to work and called dealership to find out if my hazard insurance had expired. I was assured it hadn’t. My car was towed to the dealership and not out was the flat tire More

by Patricia.edmond
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Chris Alford, Larry Elliot, Isaac Nieto

Apr 16, 2022

Audi Dallas responded

Patricia.edmond, thanks for the 5-star rating! We're happy to hear our team was helpful, courteous, and provided you a great experience! We look forward to serving you additionally in the future! Best wishes!

April 09, 2022

Dealership Rating
Employee Rating

Completed service on time and communicated very well about what to expect regarding the service appointment. More

by Ssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2022

Audi Dallas responded

Smith, thank you for your 5-stars! We're glad to hear your service was completed on time and our team communicated very well! We appreciate your praise. Let us know when we may serve you again. Take care!

April 08, 2022

Dealership Rating
Employee Rating

Great service as usual from the Audi Team. They were able to fix the issue with the tire (again). More

by aero3914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Audi Dallas responded

aero3914, thank you for your 5-stars! We're glad to hear we were able to fix your issue! We appreciate your praise. Let us know when we may serve you again. Best wishes!

March 27, 2022

Dealership Rating
Employee Rating

Work on a recall was done efficiently and completed on time. Always have confidence in the work done at Audi Dallas. More

by JML Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson

Mar 27, 2022

Audi Dallas responded

JML Dallas, thank you for sharing 5-stars! We're happy to hear your work was done efficiently and completed on time! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

March 23, 2022

Dealership Rating
Employee Rating

Great staff, superb service with excellent feedback, good facility, and fast service. You can’t ask for more than that! My only complaint is that there is not an Audi dealer closer to home. More

by Linda Phillips
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 23, 2022

Audi Dallas responded

Linda, thank you for sharing 5-stars! We're happy to hear our team provided you with superb, fast service! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

March 22, 2022

Dealership Rating
Employee Rating

5-star experience from start to finish! Sam and JP were extremely welcoming on my first visit and again when I returned a few days later. Jeff D was a pleasure to work with - he assisted me More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Paul, Stephen Rosenkrantz, Michael Bakolias, Christian Stovall , Jeff Davidson, Sam Massey

Mar 22, 2022

Audi Dallas responded

SDLEE321, thank you for the 5-star review! We're happy to hear our team was helpful and provided you with a smooth purchasing experience! We're pleased you had a positive experience and look forward to serving you additionally next time! Thanks again, and congratulations on your Q3!

March 13, 2022

Dealership Rating
Employee Rating

Clean friendly professional great snack bar, nice internet, place to work while car being serviced More

by Mikegreen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorielle Dvorin, Andy Mireles

Mar 14, 2022

Audi Dallas responded

Mikegreen123, thanks for the 5-star feedback! We're happy to hear our team was friendly and professional! We're pleased you enjoyed your experience with us look forward to assisting you next time! Best wishes!

February 26, 2022

Dealership Rating
Employee Rating

All the service department was fantastic! Great work and everything was very convenient and excellent workmanship. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katelyn Neu

Feb 27, 2022

Audi Dallas responded

Cat, thanks for the 5-star rating and your mention of working with us in service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

February 22, 2022

Dealership Rating
Employee Rating

Everybody is nice they welcome you it's about location open the doors show you to whoever you need to talk to. More

by Samuel Gipson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Audi Dallas responded

Samuel, thanks for the 5-star rating and noting our time was nice and welcoming! We look forward to serving you again next time! Thanks again!

February 14, 2022

Dealership Rating
Employee Rating

Excellent service as usual. The Service department is very responsive and I feel confident that my vehicle is attended by capable staff. More

by iriswrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Audi Dallas responded

iriswrn, thank you for sharing 5-star praise. We greatly appreciate your endorsement regarding excellent service as usual and we look forward to the next opportunity to serve you. Thanks again!

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