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Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 7

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.6
128 Reviews
4.6

128 Reviews

Write a Review

128 Reviews of Erik Muniz

January 19, 2022

Dealership Rating
Employee Rating

The service department at Audi Dallas is great! They are considerate, helpful professional and communicate well. More

by valeriera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton , Kyle Jackson

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Jan 20, 2022

Audi Dallas responded

Valeriera, thank you for noting our great service department and tagging Marvin, Kyle and Eric! We appreciate each and every opportunity to serve you and look forward to the next. Thanks again!

January 06, 2022

Dealership Rating
Employee Rating

Eric Muniz is really a true professional at his job. His knowledge is unsurpassed. Thank you Eric. More

by konache
Recommend Dealer
Yes
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Jan 07, 2022

Audi Dallas responded

konache, thank you for noting your service visit with Erik. We sure appreciate your praise and look forward to serving you again when the time comes! Enjoy the drive. Best wishes!

January 05, 2022

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Employee Rating

Everyone is so friendly and helpful. I always leave with a smile and I always leave satisfied. I wouldn’t go anywhere else to purchase a car or for service. I can’t say enough about how awesome they are. More

by sheadogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Aaron Rogers , Tomas Garcia, Jordan Windham

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Jan 06, 2022

Audi Dallas responded

Thank you for sharing kind words and noting everyone you worked with was friendly and helpful. We love hearing you always leave with a smile and satisfied! Thank you for sharing praise and let us know when we may serve you additionally. Best wishes!

December 08, 2021

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Employee Rating

Jordan makes the repair experience easy. He is professional, knowledgeable, and keeps you informed of all pertinent information regarding your vehicle. He is the reason I keep coming back to Audi More

by nanclb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton , Jordan Windham

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Dec 09, 2021

Audi Dallas responded

nanclb, thank you for sharing praise regarding your experience with Jordan in service! We appreciate your praise and pleased to hear he is the reason you continue to return. See you next time. Thanks again!

November 23, 2021

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Employee Rating

The customer service is outstanding. They take care of all your needs quickly so you are on your way. More

by linda fergusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 24, 2021

Audi Dallas responded

Linda, thank you for noting great customer service and having all your needs taken care of quickly! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

November 06, 2021

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Employee Rating

Clean, welcoming, and state of the art facility. The sales team I worked with really were fun and I enjoyed buying a car here. More

by Robert A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Stovall , Tomas Garcia

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Nov 07, 2021

Audi Dallas responded

Robert, thanks for sharing 5-stars and noting our clean, welcoming facility. We appreciate your praise and want to congratulate you on the new car. See you next time. Thanks again!

October 22, 2021

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Employee Rating

Prompt and efficient service. Eric is always on top of things. Easy to get appointments. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 23, 2021

Audi Dallas responded

Mark, thanks for sharing 5-star praise and noting that Eric is always on top of things. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

October 09, 2021

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Employee Rating

Dallas Audi on Lemmon did a great job fixing my car, HOWEVER, I’m confused as to what the warranty actually covers. More

by Marieke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Katelyn Neu, Adam Seely

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Oct 11, 2021

Audi Dallas responded

Marieke, thank you for sharing praise regarding your experience with us in service. We appreciate your praise and want to provide you direct path to our Service Director, Daniel McClure at daniel.mcclure@audidallas.com or 214.561.1850 who would be happy to go over your warranty coverages with you. We look forward to serving you additionally. Thanks again!

Oct 11, 2021

Marieke responded

I’m withdrawing all my praise since I paid you over $1700 to fix my back passenger wheel and I go to a doctor’s appointment and I’m driving down Centdal and both passenger wheels came off 2 miles before Knox exit. I want my money back. Maria Gary 505-670-4883

September 30, 2021

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Employee Rating

Eric is the best advisor at AudiDallas and very honest!!I would recommended to everyone!!! More

by Emui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randi Pence

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Oct 01, 2021

Audi Dallas responded

Emui, thanks for sharing 5-star praise regarding your experience with Eric! We appreciate your feedback and look forward to serving you on future visits. Thanks again!

September 24, 2021

Dealership Rating
Employee Rating

Always a smooth experience. Staff always takes good care of me. Very diligent communicating with me where my car is in the process. More

by zuvetjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Lopez

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Sep 25, 2021

Audi Dallas responded

zuvetjan, we appreciate the 5-stars and mention of a smooth experience with diligent communication Thanks for sharing praise and let us know when we may assist you next. Best wishes!

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