Erik Padilla | Page 3

I have been going to Fair Oaks for service for a number of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was please of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was pleased with the experience. Erik was very conscientious and considerate of our needs, and we appreciate it very much. More

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Stopped by Friday evening to look at a truck. Our sales guy Erick was great he got my father into the right truck and was very helpful. Our sales guy Erick was great he got my father into the right truck and was very helpful. More

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All I can say is Saturday was our lucky day! Erik was our salesman and he was fantastic!! We were looking for a used truck with low miles! Erik showed us the perfect truck, a black 2020 platinum Erik was our salesman and he was fantastic!! We were looking for a used truck with low miles! Erik showed us the perfect truck, a black 2020 platinum with low miles! Someone had put a deposit on it a few days prior but lucky for us deposits only hold the price not the vehicle. Not sure why someone would wait days to buy the perfect vehicle especially when there is a car shortage but their foolishness in waiting was our blessing. Ya snooze ya lose. We were able to purchase the truck that very same day and bring it home! My husband has never been so happy over a vehicle! This truck has everything we wanted and then some! I can’t say enough good things about this dealership and it’s salespeople, everyone was in an upbeat mood, friendly, knowledgeable, helpful and all went above and beyond in making this the greatest buying experience ever! I am 58 years old and I have never had a more pleasurable buying experience then the one I had at Fair Oaks Ford! I will never, ever buy from any other dealership again! This store is hands down the best! Erik, Bob, Bajes, Jeremy, thank you especially for making mine and my husbands dream come true! More

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Do not attempt to purchase a car from this dealership! !! My husband went in on Thursday evening while I was working, found a truck and gave a check to hold the price so that I could see the vehicle. He t !! My husband went in on Thursday evening while I was working, found a truck and gave a check to hold the price so that I could see the vehicle. He told them he would not be able to get back in until Saturday to sign the paperwork due to a conflict with work. On Saturday morning, he spoke with the dealership and was given the link to fill out the paperwork for financing so that when we got there all we would need to do is sign. Two hours later we receive a call that someone else is looking at the vehicle and they are crunching numbers and may buy the truck. Needless to say, we were quite angry because we legit were walking out the door to get there to sign paperwork that they clearly never got together, but ran our credit! How do you do business like this? Now I have a hard inquiry on my credit because of this dealership. We take great pride in having good credit and something like this harms it. In addition, we were passed around to speak with a couple different people regarding their mess up! I will for sure NEVER recommend anyone does business with this dealership! More

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We were very pleased with our car buying experience at Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us inform Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us informed each step of the way int the car buying process. We also received follow up calls from both the Jeremy, the Sales Manager and from our sales person, Erik informing us we could call if we had any questions. More

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Professional knowledgeable staff who were easy to work with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. More

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We had a great experience purchasing our new Ford from Erik and Serafin at Fair Oaks Ford Erik and Serafin at Fair Oaks Ford More

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The service and purchasing process was smooth. Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed ac Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed across the hood during transport. The members at the dealership Erik and Sam were able to come to an agreement on how to rectify the situation. Overall, the experience was great, but on Fords end it would be nice to have a perfect Vehicle when you are spending that amount of money. More

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Delivery experience could have been better! Overall it was fine. Will recommend to friends and family.. Overall it was fine. Will recommend to friends and family.. More

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Professional care and a fair deal. All the staff was very helpful, kind, and courteous. All the staff was very helpful, kind, and courteous. More

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