Erik Shirland

I had an amazing experience. It was stress free. They made sure I was comfortable and happy during my stay and my sales associate was great!!! It was stress free. They made sure I was comfortable and happy during my stay and my sales associate was great!!! More

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Used 2025 Volvo V60 HhhErik was fine before the purchase, quick to respond. After the purchase complete ghost, zero response. I thought the handwritten note in the car saying to reach out with any purchase, quick to respond. After the purchase complete ghost, zero response. I thought the handwritten note in the car saying to reach out with any questions was a nice touch but was just lip service. The manager who inspected my used car trade in low balled my trade value by $1500 and when I grabbed my key and started to leave he snapped at me and said “I guess I’ll be the bad guy then” and honored the value we agreed on. In hindsight sight it was probably just a ploy to cover the fact that they only gave me one key (they got the car from a rental fleet with only one key?) which cost me $600 to replace and the car had 2 tires that needed replaced, another $600. All of that may have been on the up and up but the ghosting from Erik and the snippy manager made the whole experience feel dirty. There was one bright side and that was the finance guy named Sean O’Connor. He was a total pro. Very professional, informative, polite, and personable. He was very busy at the time I closed the sale but never detracted his attention from our business at hand. To be honest, before I went into his office to finalize the sale my gut told me to end the sale and leave and start my search over. Sean saved that deal. There were a few little things that could have been better by Suburban Mazda. 1. Both keys or disclose that beforehand 2. License plate bolts. Why remove those? Or why not replace them if you got the car without them? It was just another pain I had to deal with that was unnecessary 3. Don’t cut off communication once the sale is over, very unprofessional. It would have amounted to about 2 minutes of your time. 4. The tires. The tire guy that I bought new tires from said ZERO chance those tires passed a presale inspection from the dealer. Erik stated that they were within the dealers spec (the had slashes in the sidewall from hitting a curb maybe) I dunno but it was costly. All in all, I spent $1200 to get the car right. I wish I would have kept searching and upped my budget instead of dealing with Erik and angry guy. I haven’t decided if I’m going to leave a google review or not yet. I’m leaning towards yes but hate punishing a whole business by the acts of a few. More

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The Mazda dream team! ! I received great help and support. They made my day. From the moment we walked in the front door we were greeted with smiles and genuine respect fro ! I received great help and support. They made my day. From the moment we walked in the front door we were greeted with smiles and genuine respect from Blake. Thank you Erik Shirland and Jose Rangel for treating me with respect and kindness. You, in my opinion went above and beyond for me, as if I were buying a 2027 model year vehicle, when in reality I was only able to get a 2011 Mazda 6. Thank you again for understanding my situation. I look forward to one day picking up my Mazda cx 30 or 50 carbon edition from you. I am truly grateful for the experience I had with you and your dealership. More

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Erik and the dealership did a great job showing me two Mazda CX 50’s. I did not buy a Mazda but it was definitely not because of them or the vehicles. Mazda CX 50’s. I did not buy a Mazda but it was definitely not because of them or the vehicles. More

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Very pleasant place to be. People were friendly and nice. I was able to find a car that I was looking for with right price. People were friendly and nice. I was able to find a car that I was looking for with right price. More

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Thank you Nik , you are the best . The service we received was superior . I will tell all my friend who are looking for vehicles about your service Nik. The service we received was superior . I will tell all my friend who are looking for vehicles about your service Nik. More

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The team was very helpful in getting me all the information that I was looking for and made the purchase as easy as any I have ever had. information that I was looking for and made the purchase as easy as any I have ever had. More

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Erik and Blake did a great job assisting me with getting out of my current lease and into a CX50. out of my current lease and into a CX50. More

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Erik was super knowledgeable, easy to work with and made sure everything was perfect! Went over the whole car with us and made sure we had no lingering questions after the sale! sure everything was perfect! Went over the whole car with us and made sure we had no lingering questions after the sale! More

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I was happy with the service. The gentleman dealing with the finance was super awesome. He made sure to explain everything so that i understood. The gentleman dealing with the finance was super awesome. He made sure to explain everything so that i understood. More

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