Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erin Poulos
Erin Poulos at Russ Darrow Nissan of Milwaukee

Erin Poulos

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
34 Reviews
4.9

34 Reviews

Write a Review

34 Reviews of Erin Poulos

May 23, 2025

Dealership Rating
Employee Rating

Than you for taking care of me, Erin! Service was completed in timely fashion. Well dine More

by GOLFMOM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 23, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

May 18, 2025

Dealership Rating
Employee Rating

Erin was amazing, as always. I was shocked to see the cashier in pajama bottoms fleece socks and slippers however. More

by MWichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel

Report | Print
May 19, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience working with Erin! We appreciate your informing us of your concern and will follow up with our team. Matt Hansen matt.hansen@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

Erin always keeps me informed of where we're at with the services my Maxima needs as well as what my options are. She represents Russ Darrow in a very professional manner! More

by brewciti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erin met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

May 12, 2025

Dealership Rating
Employee Rating

Erin effectively communicated what happened with my tire when it was previously serviced here and how it was remedied.. she also explained what to look for and how to purchase new tires when needed! Thank y More

by T_MCRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

Report | Print
May 12, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

May 04, 2025

Dealership Rating
Employee Rating

Erin greeted me with a smile and promptly wrote up my order. Oil change was done in a reasonable amount of time and for a fair price. All in all a good experience. Enjoyed a hot chocolate while waiting. More

by PMKMSMRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

I love coming to your dealership since everyone in the store treats me very good More

by maria.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Comrov, Adam Diaz

Report | Print
Apr 29, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

Able to look at my car and diagnosed the problem very quickly. Received same day service to my satisfaction. Tech very helpful! More

by Cynthia Kasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Check out staff very pleasant!

Report | Print
Apr 27, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

They're a good dealership. The customer comes first and they really care about you. More

by mekmek_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

Friendly. Knowledgeable a pleasure to work with. Quick service and I loved the video. Thanks More

by CARMENSWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galvez-Cortez

Report | Print
Apr 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

April 20, 2025

Dealership Rating
Employee Rating

Always great service! Never hesitate to come to this location. Everyone is always positive and willing to listen. More

by robin.schreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 20, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

1
2
...
4

Dealership Inventory (283 Vehicles)

new 2025 Nissan Kicks car, priced at $27,559
2025 Nissan Kicks
new
Gun Metallic exterior
CVT
Front-wheel Drive
$27,559
View Details
used 2023 Nissan Murano car, priced at $30,799
2023 Nissan Murano
used
Boulder Gray Pearl exterior
CVT
All-wheel Drive
$30,799
View Details
new 2025 Nissan Pathfinder car, priced at $49,778
2025 Nissan Pathfinder
new
Boulder Gray Pearl exterior
Automatic
Four-wheel Drive
$49,778
View Details
used 2025 Nissan Rogue car, priced at $27,845
2025 Nissan Rogue
used
Everest White Pearl exterior
CVT
All-wheel Drive
$27,845
View Details
used 2014 Nissan Rogue car, priced at $6,141
2014 Nissan Rogue
used
Super Black exterior
CVT
All-wheel Drive
$6,141
View Details
new 2025 Nissan Frontier car, priced at $42,187
2025 Nissan Frontier
new
Super Black exterior
Automatic
Four-wheel Drive
$42,187
View Details
View All Inventory