Excellent.
Always a pleasure when working with Erin. Very attentive, Respectful, and informative keeps me updated at all times
Always a pleasure when working with Erin. Very attentive, Respectful, and informative keeps me updated at all times
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by JESSICA.MCDANIEL18
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
May 20, 2026 -
Russ Darrow Nissan of Milwaukee responded
We appreciate your feedback. Erin’s attentiveness, respect, and clear updates during your Nissan Rogue service are greatly valued. We look forward to assisting you again.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
Friendly and helpful Erin goes above and beyond for all
her customers; she tries to meet everyone's needs and answer all of your questions.
her customers; she tries to meet everyone's needs and answer all of your questions.
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by KWILLIAMSYOUNG
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
May 19, 2026 -
Russ Darrow Nissan of Milwaukee responded
Thank you for highlighting Erin’s dedication and attentiveness during your recent Nissan service. We’re glad she could answer all your questions and look forward to supporting your Nissan in the future.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
They did a great job with the complementary oil change
and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
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by mmittelstedt
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2026 -
Russ Darrow Nissan of Milwaukee responded
We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
Mr Erik was very professional and efficient with his
service. He kept me updated from the start of my service order to the end. I will always come back for my service
service. He kept me updated from the start of my service order to the end. I will always come back for my service
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by Taofik
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2026 -
Russ Darrow Nissan of Milwaukee responded
We’re glad Erik provided professional and efficient service and kept you informed from start to finish on your Nissan Murano. Thank you for choosing us for your service needs and we look forward to assisting you again.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
there were a few miscommunications but Erin stepped in
and got things back on track.
and got things back on track.
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by AMBERMYLES39
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
May 04, 2026 -
Russ Darrow Nissan of Milwaukee responded
Thank you, Amber, for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
always dependable.
staff is respectful. I got there early and it was not an issue. I am usually in and out.
staff is respectful. I got there early and it was not an issue. I am usually in and out.
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by tfpettigrew
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
May 04, 2026 -
Russ Darrow Nissan of Milwaukee responded
Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon!
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
Amazing.
Good communication. Everybody is rad AF ?? always love rolling up hot, being greeted with all kudos, in my 08 Xterra. Erin always has it all on lock
Good communication. Everybody is rad AF ?? always love rolling up hot, being greeted with all kudos, in my 08 Xterra. Erin always has it all on lock and is straight bussin, for real for real. But seriously, Erin is amazing :)
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by c00ld0wnactive
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
May 03, 2026 -
Russ Darrow Nissan of Milwaukee responded
We appreciate you choosing us for your Nissan Frontier service. It’s fantastic to hear our team greeted you so warmly in your Xterra and that Erin kept everything running smoothly.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
Stay away from this guy he will find a way to overcharge
you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone el
you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone else there your best bet is to go to them to get a fair deal on your car Repair.
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by Melvin
Service Price Transparency
May 07, 2026 -
Russ Darrow Nissan of Milwaukee responded
Thank you, Melvin, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
As I stated before the dealership and the salesman's were
fantastic and friendly they were extremely knowledgeable as well as helpful. They all spoke to me as if I have known them for a long time. The salesm
fantastic and friendly they were extremely knowledgeable as well as helpful. They all spoke to me as if I have known them for a long time. The salesman's all act like a family with each other. Great bunch of guys.
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by ALLENJB4
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
Apr 20, 2026 -
Russ Darrow Nissan of Milwaukee responded
Thank you for highlighting how our team made you feel welcome and provided knowledgeable support during your Nissan service. We’re thrilled to hear our staff’s warm, family-like atmosphere left a positive impression.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com
Erin excellent.
Rest, not necessary as good. My meeting was not in the system, so she didn't know, I am coming. Terribly, partially scraped old oil change sticker fr
Rest, not necessary as good. My meeting was not in the system, so she didn't know, I am coming. Terribly, partially scraped old oil change sticker from my windshield. Everything lights are moved from auto to off position. No one should mess up with customer settings without notification.
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by michal.l.majcher
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Poulos
Apr 01, 2026 -
Russ Darrow Nissan of Milwaukee responded
Michal, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Alan Saavedra-Aura
alan.saavedra-aura@russdarrow.com