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Erin Poulos
Erin Poulos at Russ Darrow Nissan of Milwaukee
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Erin Poulos

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Erin Poulos

May 04, 2025

Dealership Rating
Employee Rating

Erin greeted me with a smile and promptly wrote up my order. Oil change was done in a reasonable amount of time and for a fair price. All in all a good experience. Enjoyed a hot chocolate while waiting. More

by PMKMSMRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

I love coming to your dealership since everyone in the store treats me very good More

by maria.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Comrov, Adam Diaz

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Apr 29, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

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Employee Rating

Able to look at my car and diagnosed the problem very quickly. Received same day service to my satisfaction. Tech very helpful! More

by Cynthia Kasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Check out staff very pleasant!

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Apr 27, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

They're a good dealership. The customer comes first and they really care about you. More

by mekmek_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

April 25, 2025

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Employee Rating

Friendly. Knowledgeable a pleasure to work with. Quick service and I loved the video. Thanks More

by CARMENSWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galvez-Cortez

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Apr 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

April 20, 2025

Dealership Rating
Employee Rating

Always great service! Never hesitate to come to this location. Everyone is always positive and willing to listen. More

by robin.schreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

April 03, 2025

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Employee Rating

Erin was efficient and nice. My car was finished quickly. It was washed too! Thanks More

by GOLDKIM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

April 03, 2025

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Employee Rating

The work done on my car was done in a time efficient manner. Nice crew! Thank you. More

by Alan Saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Cyrus Farahbakhsh, Shaun Sellers

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Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 23, 2025

Dealership Rating
Employee Rating

We had a Mike as a salesman. He was very nice. He helped us in such a way that nobody could have. That’s why we are repeat customer, thank you More

by NIRAJPPATEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Steve Gliatis , Mike Anderson

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Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

They are efficient in servicing my vehicle and each time I have been there I have received great customer service. More

by Booker_Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Ericka, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

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