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Erin Poulos
Erin Poulos | Page 2
Service Advisor
Russ Darrow Nissan of Milwaukee
11212 W Metro Auto Mall
Milwaukee, WI 53224
115 Reviews
Dealership Experience
5 yrs, 2 mos
115 Reviews
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115 Reviews of Erin Poulos
Verified Customer
May 02, 2026
Amazing. Good communication. Everybody is rad AF ?? always love rolling up hot, being greeted with all kudos, in my 08 Xterra. Erin always has it all on lock Good communication. Everybody is rad AF ?? always love rolling up hot, being greeted with all kudos, in my 08 Xterra. Erin always has it all on lock and is straight bussin, for real for real. But seriously, Erin is amazing :) More
by c00ld0wnactive
Other Employees Tagged: Erin Poulos
May 02, 2026
Stay away from this guy he will find a way to overcharge you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone el you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone else there your best bet is to go to them to get a fair deal on your car Repair. More
by Melvin
Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise
April 20, 2026
As I stated before the dealership and the salesman's were fantastic and friendly they were extremely knowledgeable as well as helpful. They all spoke to me as if I have known them for a long time. The salesm fantastic and friendly they were extremely knowledgeable as well as helpful. They all spoke to me as if I have known them for a long time. The salesman's all act like a family with each other. Great bunch of guys. More
by ALLENJB4
Other Employees Tagged: Erin Poulos
March 31, 2026
Erin excellent. Rest, not necessary as good. My meeting was not in the system, so she didn't know, I am coming. Terribly, partially scraped old oil change sticker fr Rest, not necessary as good. My meeting was not in the system, so she didn't know, I am coming. Terribly, partially scraped old oil change sticker from my windshield. Everything lights are moved from auto to off position. No one should mess up with customer settings without notification. More
by michal.l.majcher
Other Employees Tagged: Erin Poulos
March 14, 2026
VERY thorough and caring touch! They reach out immediately with any recalls and/or updates, will be a long standing customer as long as they stay Customer Focused as they are! They reach out immediately with any recalls and/or updates, will be a long standing customer as long as they stay Customer Focused as they are! More
by Very Unsatisfied and Not Whole Customer
Other Employees Tagged: Travis Wise , Ken Davis
March 08, 2026
It took over 2 hours with my husband waiting in Service only to be told we might have over $8000 in problems to fix our 21 Rogue, and wanting to charge an addl $400 to rediagnose further. He went home, I c only to be told we might have over $8000 in problems to fix our 21 Rogue, and wanting to charge an addl $400 to rediagnose further. He went home, I called and spoke with Paul (Service Mgr) who was nice but didn't do anything. I called the next day and spoke with Erik (who served us 6 weeks prior on another issue). He offered to talk with Paul and called me back 30 min later and they agreed to comp all diagnostics if we let them fix the car there. (FIVE stars to Erik for stepping in). We made an appt to bring back on Tues. However we decided it was in our best interest to go to a Hyundai dealer and trade it in yesterday where they only took $2000 off the highest KBB value in Excellent condition, which is something we didn't expect after our treatment at RD. What a rip off and waste of our time and money at Russ Darrow!! More
by swoosh60
Other Employees Tagged: Erin Poulos
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