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Erin Poulos
Erin Poulos at Russ Darrow Nissan of Milwaukee

Erin Poulos | Page 3

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
106 Reviews

Dealership Experience

5 yrs

4.9

106 Reviews

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106 Reviews of Erin Poulos

January 11, 2026

Dealership Rating
Employee Rating

Great service, friendly. Everything was explained in detail upon arrival and I received a video of the inspection with clearly stated comments. More

by MB
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Jan 12, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Abdul Sen abdul.sen@russdarrow.com

January 06, 2026

Dealership Rating
Employee Rating

She was nice and took care of me very well. She help me understand what I needed done for my truck and made good conversation More

by reynoldsjameelah28
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Jan 07, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com

December 28, 2025

Dealership Rating
Employee Rating

Shaun has good customer service and knowledgeable he help me through the process and helpful More

by OCEACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

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Jan 05, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Abdul Sen abdul.sen@russdarrow.com

December 12, 2025

Dealership Rating
Employee Rating

Always pleasant. The people are genuine and always ready to please. Service seems simple and goes smooth More

by PNIEBLER
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Dec 12, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

December 08, 2025

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Employee Rating

Well kept business. The job was on time without any hassle. Pleased with my service. Will definitely let my friends and colleagues know! More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

November 27, 2025

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Employee Rating

Honest and open communication. The video was awesome. Gave me a sense of completion of task. More

by Hebe1011
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Nov 27, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Abdul Sen abdul.sen@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Erin has been nothing less than amazing for the last three years of owning my car(: More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Nov 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

I always have a excellent experience. Erin is very knowledgeable, always keeping me informed. She's excellent. If she's not there, I'll wait until she comes to make an appointment More

by MMDNKRSN
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Nov 16, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Abdul Sen abdul.sen@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

The waiting area electrical power outlets need to be upgraded to include USB charger outlets. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise

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Nov 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Abdul Sen abdul.sen@russdarrow.com

November 03, 2025

Dealership Rating
Employee Rating

Erin is very friendly and knowledgeable. I had a very pleasurable experience at your dealership More

by Eileen Hempe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil

Report | Print
Nov 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

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