Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
74 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.9

74 Reviews

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74 Reviews of Erin Trotter

September 19, 2025

Dealership Rating
Employee Rating

Good service overall but I feel that some services are overpriced and techs go overboard trying to upsell services when listing 'recommended' services. More

by dnmajied
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

September 19, 2025

Dealership Rating
Employee Rating

Jesse is the best and he gives a very good example for the dealer thanks jesse More

by amar.zellag
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

I like the customer service at this dealership. They are great. I plan to purchase another car from North Penn VW. More

by Bobbeckett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

August 30, 2025

Dealership Rating
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They're great, very accommodating and always take time to explain what they're going to do. More

by bcaplin123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 28, 2025

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Quick service and accurate I would recommend North Penn service everytime. The waiting room also has plenty of amenities. More

by revers
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 27, 2025

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Jesse was very pleasant and helpful . I dropped my car and with less than 10min was into the shop for service More

by sherryfarag4
Service Price Transparency
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Recommend Dealer
Yes

August 22, 2025

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Employee Rating

The communication is clear & courteous in discussing the variables of auto maintenance. Much appreciated by me More

by jimmac
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

August 20, 2025

Dealership Rating
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James was so easy to work with, helpful in explaining optional services, and very friendly. More

by TANYA.TRUJIC
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Recommend Dealer
Yes

August 19, 2025

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They took me immediately to install a new battery . It did not take long -happy with visit More

by Peg.Woods
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

August 16, 2025

Dealership Rating
Employee Rating

Everything perfect. Quick reception, appointment was, as promised. Quick service, No surprises, No issues! Thanks. More

by lee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Bangor

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