Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
80 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.9

80 Reviews

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80 Reviews of Erin Trotter

November 19, 2025

Dealership Rating
Employee Rating

Easy and painless Great service! Easy and painless with great communication and customer service. Great service! Easy and painless experience with great communication and customer se More

by ANDERSONJOSH
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

November 07, 2025

Dealership Rating
Employee Rating

Great service department! Very easy to schedule appointments and extremely thorough and detailed diagnostics communication. More

by gabriel.nesmith
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

October 30, 2025

Dealership Rating
Employee Rating

North Penn Imports has always provided excellent service for my cars since 1966 when I bought VW from them. More

by FIRDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2025

Dealership Rating
Employee Rating

Have worked with North Penn Sales and Service for 38 years. All work has been done well and cars are returned in good order. More

by dcummins19446
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

October 23, 2025

Dealership Rating
Employee Rating

Always a pleasure working when the this team. They communicate every step of the way. More

by RUNNER36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

North Penn VW responded

Thank you for the kind words! It’s always a pleasure working with you as well. We’re glad our team’s communication made the process smooth every step of the way!

October 03, 2025

Dealership Rating
Employee Rating

James is always nice and willing to have a conversation with me, and answer questions More

by MIKEYGOTYA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

September 19, 2025

Dealership Rating
Employee Rating

Good service overall but I feel that some services are overpriced and techs go overboard trying to upsell services when listing 'recommended' services. More

by dnmajied
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

September 19, 2025

Dealership Rating
Employee Rating

Jesse is the best and he gives a very good example for the dealer thanks jesse More

by amar.zellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

I like the customer service at this dealership. They are great. I plan to purchase another car from North Penn VW. More

by Bobbeckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

August 30, 2025

Dealership Rating
Employee Rating

They're great, very accommodating and always take time to explain what they're going to do. More

by bcaplin123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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