Ernesto Rojas Castaneda
Ernesto Rojas Castaneda at Claremont Toyota

Ernesto Rojas Castaneda | Page 6

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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66 Reviews
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66 Reviews

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66 Reviews of Ernesto Rojas Castaneda

November 23, 2021

Dealership Rating
Employee Rating

They helped me out with a great deal, great communication, very friendly, I really enjoy the car they showed me. More

by LOPEZ12DANIEL7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Mo Mostafa, Venedick Songco

Nov 23, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 10, 2021

Dealership Rating

The salesman was fine, but the information from the manager was inconsistent and high pressure to buy services that were ridiculously priced, i.e. the car alarm. The Finance guy was great though. More

by MHGLENN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Chavez, Miguel Garcia , Venedick Songco

Sep 10, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 13, 2021

Dealership Rating
Employee Rating

Easy and Very Helpful Staff. VERY NICE and Made you feel very welcome. I will consider purchasing again from them in the future. I am a Happy Customer More

by 1550FLHRCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco, Felix Talavera

Aug 13, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 05, 2021

Dealership Rating
Employee Rating

Well it was good, I did not get the treatment I really wanted but I think it will go well for me, it depends a lot if the vehicle meets the expectations that they told me and if it was actually worth chan More

by JHOS792
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero, Venedick Songco

Aug 05, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

July 10, 2021

Dealership Rating

Excellent service all the staff especially the guy who help me on the financial office he’s very very helpful and comfortable to talk to HORRAY TO ALL THE STAFF OF MONTCLAIR TIYOTA IM VERY VERY SATISFI More

by TESSIESANTOS54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Venedick Songco

Jul 12, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

June 14, 2021

Dealership Rating

Ernesto Rojas helped me pick the right car for me. He was super friendly and helpful. The dealership was very trustworthy, didn’t make me feel pressured and made the processes easy. More

by JuliaL.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rojas

Jun 15, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 27, 2021

Dealership Rating
Employee Rating

No recomiendo ese lugar mas la persona que me atendió no ayudo de nada al contrario subió mis pago y el interés que dio fue alto 😏 More

by ORTEGA9135
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gabriel Acevedo , Eduardo Cardenas, Luis Estrada, Adrian Romero, Alexander Rosa, Ivica Zupic, Luis estrada

May 14, 2021

Dealership Rating
Employee Rating

Ernesto was great with us. He helped us find the one that fit my husband’s wants and stayed within our budget. Eduardo did help much. More

by Herrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hany Gaied , Eduardo Cardenas, Mo Mostafa, Alexander Rosa

May 14, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 13, 2021

Dealership Rating

Jesse Alvarado is the man! He was extremely helpful and knowledgeable from beginning to end. He has also reached out to ask how we're doing with the vehicle. Seemed sincere and honest throughout the experi More

by CASAS.G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Alvarado, Ricardo Hernandez , Mo Mostafa, Adrian Romero, Venedick Songco

May 13, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 01, 2021

Dealership Rating
Employee Rating

Always has good service in general. Always friendly to the customer and very attentive. They make you feel at home and comfortable. Always keeping you updated with ur vehicle More

by ART.GIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Olive

May 03, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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