Ernesto Rosado | Page 43

Communication is non existant with this dealership service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then they are vague as to when your vehicle might be finished... i e 3-4 more days. Three days later still no communication from the service team. As a consumer I dont feel like my business is valued and Im just a number. More

by Nicesty72 Verified Customer Verified Customer

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Jeff is awesome. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. More

by annisaguide Verified Customer Verified Customer

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Worst experience at a service department. Oil change with no oil put back in my car. Oil change with no oil put back in my car. More

by MSNYDER4600 Verified Customer Verified Customer

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Great dealership. Always good service and fast helpful service. Always good great friendly service.. Always take car there Always good service and fast helpful service. Always good great friendly service.. Always take car there More

by VA_SKIBUMS Verified Customer Verified Customer

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friendly, efficient and user friendly. the waiting area was bright and clean and I was able to use my computer while I waited the waiting area was bright and clean and I was able to use my computer while I waited More

by no Verified Customer Verified Customer

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Great customer service. Everyone was nice. Prices on service was expensive but car is working great. Thank u Everyone was nice. Prices on service was expensive but car is working great. Thank u More

by tcblount2002 Verified Customer Verified Customer

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Very polite and friendly Was fast and I didn’t have to wait long for service to be done wait long for service to be done More

by BLUIZZZ_98 Verified Customer Verified Customer

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Southern Hyundai of Newport News saved the day! ! I purchased my 2022 Santa Fe from another dealer and recently moved to Newport News. My car oil light came on, then the check engine light I was afr ! I purchased my 2022 Santa Fe from another dealer and recently moved to Newport News. My car oil light came on, then the check engine light I was afraid and took my car here without an appointment. The staff in service went above and beyond. I was back on the road in less than 2 hours. Thanks for everything guys!! More

by olivia.myers82 Verified Customer Verified Customer

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Very happy with courtesy of the people and the excellent service I received on my tucson service I received on my tucson More

by COFRESIR Verified Customer Verified Customer

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Quick and efficient repair. Work was covered under warranty so there was no cost to me . Work was covered under warranty so there was no cost to me . More

by DERRICK2329 Verified Customer Verified Customer

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