Ernie Griego | Page 5

bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that it was held up at the railyard waiting for a chip when in fact it was already delivered to the dealer. salesman showed me the status online so he was not bs-ing. makes it difficult for the salesman to give the customer an accurate account, that's not fair to the salesman or the customer. I like my car but toyota should improve their build status updates. Brandon in the finance dept was very friendly and efficient. Needed to get the tint and hard coat on the front that I pre-paid for a week later. service was excellent, I think it was Brian who assisted me and he was very personable and accommodating. I was very happy with the shuttle service that was provided while my car was getting the work done. Ernie was a great shuttle driver. I was very glad that I didn't need to arrange other rides to-and-from while this work was getting done. More

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have been a customer of the service department for 22+ years now. they are friendly, professional, fair, always straight with me, and have taken awesome care of both my trucks, this second one is over 19 years now. they are friendly, professional, fair, always straight with me, and have taken awesome care of both my trucks, this second one is over 195,000 miles and still going strong. a big thank you to joe, ernie, johnny, all the technicians, and to the rest of the team. appreciate you!!!! : ) More

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Joe is a great service writer and is very nice. Clean facility and great place. Clean facility and great place. More

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thank you so much for the wanderful service you provided. You all were kind, polite and professionals. It was a cold day and from out of town, the work took a few hours ,so i was given a ride to the mall and You all were kind, polite and professionals. It was a cold day and from out of town, the work took a few hours ,so i was given a ride to the mall and picked up afterwards. The car sounds good and runs well. thank you! More

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Brian took such good care of my 4Runner. I thought I was walking into a huge hassle and the team fixed it seamlessly. And Ernie the shuttle driver saved my day. walking into a huge hassle and the team fixed it seamlessly. And Ernie the shuttle driver saved my day. More

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excellent service department experience from start to finish, as always. a big thank you to joe and his crew, to ernie, to johnny and conner in the parts department, and to everyone there who has worked finish, as always. a big thank you to joe and his crew, to ernie, to johnny and conner in the parts department, and to everyone there who has worked on my 2005 tacoma over the years. 189,000 miles and still zipping along. appreciate their long time professionalism, consistency, honesty, advice, and quality work. highly recommended : ) More

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Frankie is always there for me (at lease corporate-wise), and i always am happy and i always am happy More

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Big shout out to Ernie the shuttle driver. He is very considerate and takes his job seriously! Thanks Ernie for great service. I wouldn’t take my car anywhere else. considerate and takes his job seriously! Thanks Ernie for great service. I wouldn’t take my car anywhere else. More

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The service department is the reason people keep coming back to this dealership.They service without trying to sell extra un needed stuff. accurate estimates for work. back to this dealership.They service without trying to sell extra un needed stuff. accurate estimates for work. More

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Had a great service experience. Courtesy driver is the absolute best!!! Work on vehicle was done quickly and staff was courteous and kind. Will be back for future service needs. absolute best!!! Work on vehicle was done quickly and staff was courteous and kind. Will be back for future service needs. More

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