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Errick Clay
Errick Clay at Gordie Boucher Ford of Menomonee Falls

Errick Clay

Express Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Errick Clay

July 10, 2025

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Employee Rating

The work was completed sooner than promised. Everyone was very helpful. Will differently recommend to others. More

by dpauly
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Recommend Dealer
Yes
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Jul 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

July 09, 2025

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I find the service department to be kind, helpful, accommodating and efficient. Everyone I came in contact with said a pleasant “Hello “. I was given an approximate time the work would be completed an More

by AZUREE370
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

June 04, 2025

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Employee Rating

Great service nice customer lounge great shuttle repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat More

by Gtownrents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jun 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

June 01, 2025

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Employee Rating

Very happy with service and ease of setting up the the time for the service. More

by RJWEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Charles Pleugers, Katie Kerby, Alex Hienz, Tim Cesar

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Jun 01, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

May 22, 2025

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Employee Rating

Friendly and to the point Service with a smile. Joking and friendly with staff and customers More

by WILATINA
Recommend Dealer
Yes

Other Employees Tagged: Errick Clay

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May 22, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

May 09, 2025

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Employee Rating

Vehicle was worse after we picked it up then when we dropped it off. Had to take off work to bring it back in to be repaired from the service More

by Kufahl
Recommend Dealer
No

Other Employees Tagged: Errick Clay

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May 14, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010

May 06, 2025

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Employee Rating

The Best in the Whole Milwaukee thanks for helping me oil changes Brakes what ever More

by Edogg7118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Charles Pleugers, Katie Kerby, Alex Hienz , Craig Knabe

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May 06, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

May 02, 2025

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Employee Rating

Friendly service and good communication. Errick relayed a slight problem with processing paperwork in good time. More

by Rcolo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

April 03, 2025

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Employee Rating

Absolutely awesome friendly and it’s so cool that they sent a video of what they were doing under the hood of my car. I loved it. More

by ELAINEDMCCARTY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My mechanic

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Apr 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

February 09, 2025

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Employee Rating

Service is always awesome. Erik is very personable and a pleasure to deal with him. More

by JOELBARBARA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Joel, for your excellent review! We are so glad that Errick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

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