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Alicia Bey
Alicia Bey at Gordie Boucher Ford of Menomonee Falls

Alicia Bey

Mobile Coordinator

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Alicia Bey

August 12, 2026

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Employee Rating

Very accommodating process to help with the safety recall update for the synch screen repair. More

by Dkanderson35
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Recommend Dealer
Yes

Other Employees Tagged: Mobile technician

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Aug 12, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing the recall update process felt accommodating means a lot to our service team. We’re glad we could complete the recall update on your Ford Explorer’s SYNC screen smoothly. Jeff Samp General Sales Manager 262-225-9010

August 07, 2026

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The dealership was very good at communicating during the day with what was happening with my vehicle and provided video as well More

by amber_stein
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar, Angelo Gagliano

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Aug 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of our daily video updates reflects how we aim for clear communication during the service on your Explorer. Hearing that it kept you in the loop means a lot to our service team. Jeff Samp General Sales Manager 262-225-9010

August 06, 2026

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Dealership has been thorough, courteous and not overly aggressive ! Service has been excellent staff always courteous and professional @ More

by masears622
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Mike McCulley, Tia Harmon

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Aug 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service department thorough and respectful means a lot to our team, and we appreciate your five-star rating. We’re glad your Ford Mustang is in good hands. Jeff Samp General Sales Manager 262-225-9010

August 04, 2026

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They contacted me about a recall, came to my work and fixed it. The 'fix' created a check engine code. Lee was able to find out why and followed up with the correction at my home. More

by bradleyjkunz
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Aug 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

August 01, 2026

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Keeping to schedule for coming out to fix recal and technician was very courteous.and friendly. More

by MSDAVIS9001
Workmanship
Service Time
Recommend Dealer
Yes
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Aug 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s wonderful to know we kept your Ford service on schedule and that Alicia provided such courteous, friendly attention. We appreciate you trusting us with your F-150. Feel free to reach out whenever you need assistance again. Jeff Samp General Sales Manager 262-225-9010

July 29, 2026

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I came in to buy tires as an employee and they helped find the right ones. More

by LOEHRL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emil English, Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Mike McCulley, Tia Harmon

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Jul 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team guided you to the best tire options for your Nissan. Thank you for the 5-star review. Jeff Samp General Sales Manager 262-225-9010

July 24, 2026

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Great service with wonderful communication! Very convenient! Technician was very friendly, personable, efficient and professional! More

by ZECHICK
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Jul 26, 2026

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear Alicia provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

Jul 24, 2026

ZECHICK responded

Thank you Gordie Boucher Ford of Menomonee Falls!

July 13, 2026

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Employee Rating

After telling Mike that another co-worker suggested scanning for codes to see if anything came up that would explain why my Maverick only gets 32,7 mpg Mike said,’ we can’t do it today’. I was hoping h More

by PIERLAKE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Hienz, Mike McCulley

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Jul 13, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. We appreciate your business and look forward to serving you in the future. Jeff Samp General Sales Manager 262-225-9010

July 04, 2026

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Employee Rating

Good service. Nice people, good service but need to be on time for work more often More

by PHILIP23
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Jul 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for review. We appreciate you choosing Gordie Boucher Ford of Menomonee Falls, Philip. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

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Employee Rating

The teck was wonderful and very helpful I want the same tech all the time More

by Farinadavid62
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled our technician made your Ford Escape service a positive experience. Thank you for choosing us and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

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