Errol D’Souza | Page 5
Client Advisor
BMW of Catonsville
6700 Baltimore National Pike
Catonsville, MD 21228
Dealership Experience
4 yrs, 7 mos
Industry Experience
11 yrs
73 Reviews
Write a Review73 Reviews of Errol D’Souza
May 13, 2021
BMW of Catonsville is an excellent dealership. I was treated well. My sales rep was excellent. It was a good experience overall. I will recommend this to anyone. treated well. My sales rep was excellent. It was a good experience overall. I will recommend this to anyone. More
April 24, 2021
I had a very strange and concerning experience interacting with this dealership. I contacted Kevin yesterday to get a quote on a beautifully spec’d 330 for lease. I offered to put down 7 multiple interacting with this dealership. I contacted Kevin yesterday to get a quote on a beautifully spec’d 330 for lease. I offered to put down 7 multiple service deposits which should each reduce the money factor by 0.00004 for a total of 0.00028. Now their “buy rate” is around 0.00093 and BMW financial services allows them to mark that up 40 points to 0.00133 pre-MSDs. Kevin came back and said he’d offer me 0.00133 POST MSD which is just unethical and just insulting. When I called him out on it he chalked it up to his manager making a calculation error. The reality here for those who care is that this dealership is extremely shady with their sales practices and seems to bank on finding unsuspecting customers who may not know a whole lot about the leasing business. Be weary of a dealership like this because they falsely try to pull you into a “monthly” payment which actually has a bunch of hidden costs. This is partly why I believe they didn’t send me a lease sheet at the outset when I asked for it pretty explicitly. Everyone needs to make money but practices like this are straight up predatory (which is why BMW doesn’t allow it). Please make sure you’re doing all your research and always ask for the deal sheet when dealing with this dealer. More
Other Employees Tagged: Kevin Hemmis , David Lee
April 20, 2021
Errol was great! I came nervous but left with a great deal! Errol exceeded my expectations! I recommend everyone to come to BMW Catonsville and ask for Errol deal! Errol exceeded my expectations! I recommend everyone to come to BMW Catonsville and ask for Errol More
April 12, 2021
Friendly service. Knowledgeable staff. A wonderful shopping experience all around. Would recommend this dealership to others. And great vehicle selection on yop of all that! shopping experience all around. Would recommend this dealership to others. And great vehicle selection on yop of all that! More
April 05, 2021
Solid experience. No BS. Did a great deal on trade in value, and can’t complain on price. Didn’t encounter any of the usual games. Go see’em. Also - Eroll! Fantastic salesman. He’s good people. value, and can’t complain on price. Didn’t encounter any of the usual games. Go see’em. Also - Eroll! Fantastic salesman. He’s good people. More
Other Employees Tagged: Sam Choi
April 01, 2021
Excellent service and professionalism. Errol D’Souza was helpful and quite attentive. Highly recommend BMW of Catonsville- this is my 1st BMW and won’t be my last one helpful and quite attentive. Highly recommend BMW of Catonsville- this is my 1st BMW and won’t be my last one More
March 23, 2021
Catonsville BMW made our entire buying experience so enjoyable. The staff is respectful and values your time especially, Errol, Anthony, and Shane. I will highly recommend Catonsville BMW to family and enjoyable. The staff is respectful and values your time especially, Errol, Anthony, and Shane. I will highly recommend Catonsville BMW to family and friends. Thank you so much! More
Other Employees Tagged: Anthony DeLuca , Shane Simpson (5 Stars!)
March 07, 2021
Welcoming staff. Sales representative, Errol D’Souza, was knowledgeable and provided excellent customer service. One of the best car buying experiences I have had. Highly recommended! was knowledgeable and provided excellent customer service. One of the best car buying experiences I have had. Highly recommended! More