Dealership Experience
4 yrs, 6 mos
Industry Experience
10 yrs, 11 mos
71 Reviews
Write a Review71 Reviews of Errol D’Souza
April 11, 2024
My salesman was Errol and Jhonayra the finance manager worked perfectly as a team both had exceptional customer service. worked perfectly as a team both had exceptional customer service. More
Other Employees Tagged: Jhonayra Vargas
March 13, 2024
I contact Mr. D'Souza on a Monday for an X3 that was in processing. He explained that the car needed to go through inspection and he would send me pictures shortly D'Souza on a Monday for an X3 that was in processing. He explained that the car needed to go through inspection and he would send me pictures shortly. He did not send any pictures. I contacted him via email and phone on Tuesday and again on Wed morning without a response. I called the dealership and spoke to another advisor who said the car was just sold. Mr. D'Souza then sent me a reply the car was sold. Avoid him if you really are interested in a car as he is not responsive or customer focused. Terrible customer service. More
January 18, 2024
Errol and the team were awesome! !! Super knowledgeable, very friendly and above all, saved me tons of time. He had everything ready for me when I walked in and I think I may have b !! Super knowledgeable, very friendly and above all, saved me tons of time. He had everything ready for me when I walked in and I think I may have broken my record for fastest car purchase. Thanks again Errol and everyone at BMW of Cantonsville!!! More
Other Employees Tagged: Jerry Herbert, Jhonayra Vargas
January 15, 2024
A very smooth and professional experience. Great people, nice car! U would recommend Catonsville BMW to anyone looking for a new or used German driving machine. Great people, nice car! U would recommend Catonsville BMW to anyone looking for a new or used German driving machine. More
December 30, 2023
Nice experience with the salesperson Errol. He took the time to explain everything and find the best deal based on our needs. No pressure at all. We would hight recommend the dealership and Err He took the time to explain everything and find the best deal based on our needs. No pressure at all. We would hight recommend the dealership and Errol D'Souza More
Other Employees Tagged: Jhonayra Vargas
August 22, 2023
Mark is a finance manager who cares about his customers. It was a pleasure working with him to finance my vehicle. He answered questions and made recommendations that enhanced my buying experience. It was a pleasure working with him to finance my vehicle. He answered questions and made recommendations that enhanced my buying experience. More
Other Employees Tagged: Mark Sonn
June 07, 2023
Errol gave us excellent service when we were looking for a new BMW X3. He was quick to act, answered all our questions, was knowledgeable and was very responsive throughout our interactions. Thank you Errol a new BMW X3. He was quick to act, answered all our questions, was knowledgeable and was very responsive throughout our interactions. Thank you Errol! More
April 21, 2023
I worked with Errol. He was very professional and well informed and made my purchase experience enjoyable with no stress. I would recommend anyone to purchase their next He was very professional and well informed and made my purchase experience enjoyable with no stress. I would recommend anyone to purchase their next vehicle from BMW of Catonsville! More