"Love my new Fusion!"
I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus in 2007) and I must say this experience was even better than the first one. I did an online pre-approval which really streamlined the finance process.
My sales rep Erston Kearns was excellent in his knowledge and customer service skills. He patiently answered all my questions and addressed all my concerns prior to the final purchase. On the day of purchase he walked me through the steps and showed me everything I needed to know to get started driving my new car.
Thank you to Erston and Thoroughbred Ford for a stress-free buying experience!
"We just bought our 2nd vehicle from Thoroughbred Ford,..."
We just bought our 2nd vehicle from Thoroughbred Ford, worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer service experience was fantastic. The cost was extremely fair, and financing found us a better deal than our bank (with which we've done business for many years, and have our mortgage through). Excellent experience!
"We have always been treated wonderful by Erston Kearns..."
We have always been treated wonderful by Erston Kearns This is the third vehicle we have purchased from Thoroughbred Ford with the help of Erston. Kearns. He is so patient and takes the time to explain every detail of the car and answer any questions we may have. We have already advised Erston will be back to see him in 2014 will be ready for new Ford Escape.
"We initially thought the Ford Escape with the features we..."
We initially thought the Ford Escape with the features we wanted was out
of our price range. Erston Kearns and Harold Dorsey worked tirelessly
to find a way to get the car we wanted at the right price. They always
treated us in a kind respectful manner. All in all a great group to
"Additional kudos to Lonnie Detty who was not listed as an..."
Additional kudos to Lonnie Detty who was not listed as an employee choice. I came into the dealership to test drive a Fusion and left same day with my new car. This was my first time buying a new car and they made the process easy and pleasant. They helped me find an additional rebate associated with my insurance company to get the car into my price range and gave me a reasonable price for my trade in. It was an excellent experience and I highly recommend Thoroughbred Ford.
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"This is the second Ford Escape that I've purchased from..."
This is the second Ford Escape that I've purchased from Thoroughbred Ford in Kansas City. I was blessed to have a referral to my salesman, Erston Kearns. He walked through many senarios to make sure that I got the car I wanted and the terms that fit within my budget. No high pressure and caring attitude - he is the one women would love to work with since it's very intimidating to be in a dealership! I highly recommend him.
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