Eugene Sanchez
Eugene Sanchez at Gordie Boucher Ford Lincoln of West Bend

Eugene Sanchez | Page 15

Sales & Leasing Consultant

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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5.0
172 Reviews
5.0

172 Reviews

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172 Reviews of Eugene Sanchez

July 10, 2020

Dealership Rating
Employee Rating

The prob with the key hasn't gotten any better and I still dont think I should have had to pay for since the prob within 24 hrs of purchasing the vehicle...the lady who set me up the loaner was very tes More

by FAXMAMA
Recommend Dealer
No

Other Employees Tagged: Angie Heyse, Stephanie Turner

Jul 10, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. We would like to contact you personally to resolve this matter but we are unable to find your name in our system. Please reach out to our General Manager, Chris Flynn, at 262-338-3379 so we can resolve this issue to your satisfaction as soon as possible.

July 10, 2020

Dealership Rating
Employee Rating

Dealer Rater Not friendly, ignored me , they all (all) looked at me. One person came to my rescue with broken English .eugene Sanchez was name his name ... More

by LELAMANNING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephanie Lewis, Stephanie Turner

Jul 10, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Lela - we have a high standard of quality for our customer service and your visit should not have been an exception. We would greatly appreciate the opportunity to discuss this matter further with you. Please contact our General Manager, Chris Flynn, at 262-338-3379 so we can go the extra mile and make things right.

July 05, 2020

Dealership Rating
Employee Rating

Great customer service! A bit of a lengthy wait time for an oil change, tire rotation and car wash but we got to look at a vehicle meanwhile. That's always helpful when you're looking. More

by tabithabarrientes
Recommend Dealer
Yes
Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your review and feedback, Tabitha.

June 30, 2020

Dealership Rating
Employee Rating

Eugene was very helpful, Made the experiences a pleasure. Eugene helped me with two Gordie Boucher purchases, once in 2016 and again in 2020. Very helpful and knowledgeable. Love the vehicles, I'll be back! More

by ChristaP
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind review, Christa!

June 22, 2020

Dealership Rating
Employee Rating

Had everything done when it was promised Tires were mounted and balanced and put on truck when oil change and tire rotation was done no issues or problems with the service department More

by dicker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn, Wayne Zarling, Dave Brooks , Ken Braun, Kim Gonzales, Erik Johnson, Stephanie Turner

Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star service review!

June 11, 2020

Dealership Rating
Employee Rating

Everyone was friendly and courteous. I didn’t feel pressured into buying anything. They answered all my question and if I didn’t understand something they explained it to me with ease. This was my thi More

by DWAIER
Recommend Dealer
Yes

Other Employees Tagged: Erik Johnson, Jason Waier

June 04, 2020

Dealership Rating
Employee Rating

Stress free and knowledgeable staff Very friendly, welcoming and knowledgeable. It was a stress free environment helping to make buying a vehicle a simple process. I will be going back More

by CAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn , Erik Johnson

June 01, 2020

Dealership Rating
Employee Rating

Just closed on my 6th purchase in 27 years. West Bend Boucher has always been a top notch, great service dealership. Staff is wonderful / professional. More

by Javacat
Recommend Dealer
Yes

Other Employees Tagged: Dave Brooks , Ken Braun, Tom Dasko, Erik Johnson, Barb Sauer

May 13, 2020

Dealership Rating
Employee Rating

This was the first time that buying a new vehicle was actually a good experience. Eugene and Erik were both wonderful to work with. We will definitely buy from this dealership the next time we need a new More

by Levseptic
Recommend Dealer
Yes

Other Employees Tagged: Erik Johnson

May 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

We are glad we were able to provide you with your first enjoyable car-buying experience here at Boucher! We really appreciate you taking the time to leave us feedback on your visit! We hope to see you again in the future!

May 11, 2020

Dealership Rating
Employee Rating

Happy with Eugene, couldn't of been a better salesman. Disappointed with the 5.0l in the truck, makes a ticking sound. I was told by the service tech via a Ford bulletin that it is normal and has no d More

by RICHARDTA82
Recommend Dealer
Yes
May 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your feedback and review, Richard. Please feel free to contact us at 262-338-3379 if there is anything else we can do for you moving forward! We're happy to help!

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