Eva Castanon
Eva Castanon at Kelly Nissan

Eva Castanon

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
104 Reviews
4.7

104 Reviews

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104 Reviews of Eva Castanon

October 31, 2025

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Employee Rating

Eva helped me from the start without an appointment and followed through on subsequent work that needed to be done. She kept me apprised of changes too. More

by nardulli.mj
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

October 31, 2025

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Employee Rating

Very friendly service and answered all my questions! Eva does a great job!!! Appreciate the car wash! More

by c.bart
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 30, 2025

Dealership Rating
Employee Rating

This is my follow-up response to my post on October 23, 2025 about (Kelly Nissan at 4300 W. 95th St.). I am pleased to report the quick response to my letter of concern about Kelly Nissan's multipoint insp More

by ez2cub4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Daniel Cuevas

Oct 30, 2025

Kelly Nissan responded

Thank you for the five star review!

October 27, 2025

Dealership Rating
Employee Rating

Very professional and answered all my questions Made me feel comfortable with the work that crashed to be done More

by Williamsnp21
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Oct 29, 2025

Kelly Nissan responded

Thank you for the five star review!

October 23, 2025

Dealership Rating
Employee Rating

Friendly , fast & efficient . Eva & Raul are very knowledgeable & effective team ! Let's keep it moving!!!! Go team More

by Varietbain
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Oct 25, 2025

Kelly Nissan responded

Thank you for the five star review!

October 23, 2025

Dealership Rating
Employee Rating

I had work done on my car and it was over $4000. However, my check engine light came on and I brought it back after the work was done. They told me I needed to spend $4200 more dollars to get the ch More

by ez2cub4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2025

Kelly Nissan responded

Hi there, thank you for bringing this to our attention. We apologize for any inconvenience or disappointment you experienced and would like to make things right. Please call Raul and we can address and resolve this issue for you. Thank you for your loyalty as a customer since 2016. We appreciate your business. 708-907-7530

October 22, 2025

Dealership Rating
Employee Rating

My experience with the dealership was a wonderful experience. I was informed about what was going on with my vehicle and Eva informed me when my vehicle was ready. The atmosphere of the dealership wa More

by sweetdiva10
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Oct 25, 2025

Kelly Nissan responded

Thank you for the five star review!

October 12, 2025

Dealership Rating
Employee Rating

Service was fast and timely. I appreciate the friendly customer service. Thanks to everyone at Nissan! More

by reel_soul_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio

Oct 15, 2025

Kelly Nissan responded

Thank you for the five star review!

October 10, 2025

Dealership Rating
Employee Rating

Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed More

by Jeff I.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Kelly Nissan responded

Thanks for the five star review!

October 07, 2025

Dealership Rating
Employee Rating

Timely ,professional, great dealership to do business with. Excellent service, pricing is reasonable. Would be convenient to continue with this dealership. More

by S59T56M
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kieran Maggie

Oct 09, 2025

Kelly Nissan responded

Thank you for the five star review!

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