Eva Castanon
Eva Castanon at Kelly Nissan

Eva Castanon | Page 5

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.8
179 Reviews
4.8

179 Reviews

Write a Review

179 Reviews of Eva Castanon

January 06, 2026

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Employee Rating

Very professional service staff that works at Kelly Nissan. Take great care of their customers More

by Joegarcia46323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Cuevas

Jan 09, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

Dealership Rating
Employee Rating

Everyone is always so kind and knowledgeable. Very helpful and and trustworthy. Everyone is always so kind and knowledgeable. Very helpful and and trustworthy. My husband and I have been coming h More

by jmorales611
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

Dealership Rating
Employee Rating

Excellent service, as usual! Excellent service as usual. My concern this time was with my tailpipe and the problem was quickly identified! Kelly is the only place i will go to ha More

by millernunsrus
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

Dealership Rating
Employee Rating

I like Kelly Nissan dealership it let you see what the tech is saying about your car overall they care More

by kevon1268
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 02, 2026

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Un servicio excelente, muchas gracias Un servicio muy bueno atento muchas gracias Un servicio de primera calidad muy bueno lo recomiendo. Muchas gracias More

by jko7923
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 05, 2026

Kelly Nissan responded

Thank you for the five star review!

December 31, 2025

Dealership Rating
Employee Rating

For me, Eva was unresponsive. Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their More

by FREDH134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2026

Kelly Nissan responded

Dear Freddie, we're truly sorry for the negative experience you had with Eva and our service department. We understand how frustrating that must have been, and we apologize for not meeting your expectations. We are committed to providing excellent customer service, and we will ensure that this doesn't happen again. Please reach out to us, and we'll make things right. Thank you for your loyalty, and we hope to have the opportunity to earn it back. - Kelly Nissan Team 708-907-7530

December 29, 2025

Dealership Rating
Employee Rating

Eva Castanon is professional and knowledgeable. She explains everything clearly. She always makes sure I understand what's going on with my car, and the repairs that are most important/crucial More

by COREANDONEGAN
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Dec 31, 2025

Kelly Nissan responded

Thank you for the five star review!

December 28, 2025

Dealership Rating
Employee Rating

I have been a customer of Kelly Nissan for over 20 years and the Raul the service manger has always made gave excellent service More

by patriciajcbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio

Dec 30, 2025

Kelly Nissan responded

Thank you for the five star review!

December 25, 2025

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Employee Rating

Service is always professional and timely. I will continue to recommend kelly kean moving forward More

by Pprice1911
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas , Laird Rencher Five Stars

Dec 27, 2025

Kelly Nissan responded

Thanks for the five star review!

December 22, 2025

Dealership Rating
Employee Rating

They were very helpful and informative. I also didn't feel pressure to take services that I didn't want but I will go to them for the services in the future because of that. More

by Oimalahines
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Kelly Nissan responded

Thanks for the five star review!

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