Evan Carroll | Page 7
Sprinter Service Advisor
Mercedes-Benz of Salem
2405 Commercial St. SE
Salem, OR 97302
216 Reviews
Write a Review216 Reviews of Evan Carroll
October 05, 2024
The best customer service haha down. The most knowledgeable, I have been to other Mercedes dealerships in the past I've had three Sprinter vans I will only take my Sprinter vans to Evan The most knowledgeable, I have been to other Mercedes dealerships in the past I've had three Sprinter vans I will only take my Sprinter vans to Evan at Mercedes of Salem. Great customer service explains everything very clearly is up front about everything just honest integrity and remembers you as a customer. More
September 28, 2024
I was on the road when multiple warning messages popped up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was co up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was confident he knew the problem but needed to order parts. I stayed where I was for the night and arrived in Salem Wednesday morning. My van was taken into the shop immediately. All of the staff was welcoming and friendly. They had coffee and snacks available. An hour and a half later I was back on the road. It was an A+ awesome experience. More
September 25, 2024
My experience with Mercedes of Salem has been excellent. My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem Mercedes service. Also the coupon for service discount is an extra bonus ensuring my continued use of their service More
September 25, 2024
The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More
Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole
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