Evan Carroll | Page 6

Very satisfied with the recent servicing of my Sprinter. Evan, the advisor, has always been patient and helpful when I've come in for work. I appreciated his review when I picked up my vehicle. Thank you so Evan, the advisor, has always been patient and helpful when I've come in for work. I appreciated his review when I picked up my vehicle. Thank you so much. More

by MARCHAL Verified Customer Verified Customer

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I love taking my car to Mercedes-Benz of Salem for service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they ma service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they make me feel like a valued customer and go above and beyond to ensure everything is perfect. The team is professional, attentive, and they truly make me feel special every time. I can always trust that my car is in excellent hands. Highly recommend them for both exceptional service and a top-notch customer experience! More

by CHONA_BROWN Verified Customer Verified Customer

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All of a sudden my car wouldn't start I was all by myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes of Salem. That was the only call I had to make that day. After that it was like magic; someone from the dealer came quickly to attempt to jump start my car and after a tow truck. Since it didn't start Mercedes sent their roadside assistance, who then sent a tow truck to take my car to Mercedes of Salem. Since I was car-less they also offered a $100 voucher for a "FREE" Lyft ride anywhere I needed to go. In three days she was fixed with a new starter, even though the part was not in stock There was a few facts that stand out for me: I paid nothing for the extra roadside assistance service and honestly that's a huge savings. Secondly, I didn't feel alone, stuck and without help. Thank You Donofrio Family.....and Mercedes Service Dept! More

by Donna G Verified Customer Verified Customer

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Always only the best auto and customer service. This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a m This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a mechanical transaction. More

by OLGA.KUZMIN Verified Customer Verified Customer

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Evan is knowledgeable, competent & respectful. He is definitely the reason I return to MB of Salem for service on my Leisure Travel Van. Thank you Evan He is definitely the reason I return to MB of Salem for service on my Leisure Travel Van. Thank you Evan More

by GJB Verified Customer Verified Customer

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The team was exceptional! Squeezed me in before my trip and performed the service in 30 minutes! Squeezed me in before my trip and performed the service in 30 minutes! More

by smithdebrac Verified Customer Verified Customer

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We are from So California on vacation and a rock flew up, went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was being repaired! He kept our vacation from being ruined! Thank you so much! More

by becky.gameroomcity Verified Customer Verified Customer

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Every one is knowledgeable and service was down on time I am very pleased with the dealership. am very pleased with the dealership. More

by Touche’ Verified Customer Verified Customer

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Excellent service on my Sprinter RV. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. More

by RSDX222 Verified Customer Verified Customer

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Great service as always Don is the best Mercedes service wouldn’t take my car anywhere else wouldn’t take my car anywhere else More

by MAGGYONTHEBEACH Verified Customer Verified Customer

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