Evan Masher | Page 4

On time and quick service. Friendly staff and very helpful. A place for all your service needs. Friendly staff and very helpful. A place for all your service needs. More

by burkdds Verified Customer Verified Customer

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Appointment was @ 07:00. Tech that handled our issue didn't start until 08:00. Was still able to leave the dealership before 09:00. Tech that handled our issue didn't start until 08:00. Was still able to leave the dealership before 09:00. More

by pspengler2 Verified Customer Verified Customer

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They were very friendly, and fixed the problem quickly. I enjoyed my experience at this dealership. I enjoyed my experience at this dealership. More

by jewels789a Verified Customer Verified Customer

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Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB Verified Customer Verified Customer

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I feel confident that they know what to do on servicing my vehicle, very professional. my vehicle, very professional. More

by steiner.david58 Verified Customer Verified Customer

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The service met my expectations. Had my 90,000 mile service on my Ford-150. Had my 90,000 mile service on my Ford-150. More

by Jim88 Verified Customer Verified Customer

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Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wants. Little to no pressure. Luke continued his customer service after the sale with all my needs including picking my vehicle up and driving it for aftermarket add one so that I didn’t have to miss work! He offered, didn’t even have to ask. 10/10 recommend!!! Thank you More

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Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran Verified Customer Verified Customer

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I’ve been going to Smithville Ford for many years now I was a little nervous when it changed hands but I’ve been very happy so far. Evan was great gave me bad news about my lugnuts but was up front with me was a little nervous when it changed hands but I’ve been very happy so far. Evan was great gave me bad news about my lugnuts but was up front with me which I can respect. More

by cmfree Verified Customer Verified Customer

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I was told I needed a transmission service! ! So I got my appointment and I ask when checked in and was told when I ask what the service included. I was told they would service the trans fluid. ! So I got my appointment and I ask when checked in and was told when I ask what the service included. I was told they would service the trans fluid. I ask was a filter included and the Fellow said no just the fluid service. I have no actually what I expected but why not the filter be replaced. I suppose that is what Ford thinks it needs! But for $325 is excessive but I should have inquired prior to the appointment. More

by phil Verified Customer Verified Customer

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