Evan Payne | Page 8

I cannot say enough great things about this dealership and the personnel that work there. I could tell that they really care about their customers and wanted to make sure that they got what they wanted w and the personnel that work there. I could tell that they really care about their customers and wanted to make sure that they got what they wanted without hassle or wasting valuable time. I met with Tim Whitener on 8 February 2024, and he assisted my wife and I in looking at the different models of Tellurides available because we were not very sure about the differences between them as it can be a little confusing until you see them. I told him then that I more or less knew what I wanted and did not want to be harassed or have my time wasted with minutia and monotonous talk and bickering. Tim stayed after hours that night to ensure that all of our questions and concerns were addressed. He did that to a tee and with a smile on his face. We left that night, and I told him that I had research and shopping around to do to ensure that I was making the right decision with the right dealership. Also, I met Evan Payne during this visit, and he was a pleasure to deal with also. I came back to the dealership on Tuesday the 13th to discuss a little more and left with more knowledge and confidence in the dealership and my selection. Then on the 15th, my wife and I returned to negotiate a deal and purchase a vehicle, if the price was right and we could negotiate a deal. I can say that between Tim and Evan we struck a deal fairly quickly and I felt appreciated and respected as a customer and a veteran. After the deal was struck, we met with C.J. Underwood and all I can say is there's probably not a better individual at this location than that man. He was very kind, compassionate, and just all-around good guy. We enjoyed talking with him as we walked us through the paperwork and took our payment. We were probably with CJ for the better part of an hour, and he was a pleasure to talk to and walked and talked us through all of the paperwork. The whole time we were with CJ, Tim was waiting for us to come out so that he could cover the vehicles features and answer any questions we had about it prior to us driving it home. Once again, Tim was there after hours and so was CJ. This dealership is truly top-notch, and these three individuals are true professionals that deserve to be recognized many times over, especially if this is how they treat all of their customers or potential customers. I highly recommend Paramount Kia for any vehicle purchase, and I would advise anyone to see these gentlemen. Thank you all for our NEW RIDE. WE LOVE IT!!! Randy and Jennifer Ly More

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Jordan was an excellent communicator. Made the buying process easy to understand. We will be back Made the buying process easy to understand. We will be back More

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A God sent angels. An went above and beyond to help me and my wife! thank you An went above and beyond to help me and my wife! thank you More

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Great experience at paramount Kia Hickory. Really great. Would do business here again. Really great Really great. Would do business here again. Really great More

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The buying process was very easy. My salesman Donavan and the sales manager Evan went out of their way to assist me with my 3rd Kia purchase I also traded in my prior leased Sore My salesman Donavan and the sales manager Evan went out of their way to assist me with my 3rd Kia purchase I also traded in my prior leased Sorento and to my surprise was credited over extra $$ due to the higher value currently. They easily could have not done this and I would never have known. Great team ! More

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This dealership is excellent. The process of purchasing our new Sportage was hassle free & simple. Every dealership rep we met with exceeded our expectations. The process of purchasing our new Sportage was hassle free & simple. Every dealership rep we met with exceeded our expectations. More

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Wonderful experience. Jordan (sales) terrific job in showing the car, test driving and being patient with me as I learned the new technology. The finance department was gr Jordan (sales) terrific job in showing the car, test driving and being patient with me as I learned the new technology. The finance department was great as well providing me many options to fit my budget as I considered the direction I need to go in order to make the new purchase. More

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Celia truly cares about her customers. Very professional and helpful. I appreciate her. We love our vehicle. But not as much as the customer service!! Thank you Very professional and helpful. I appreciate her. We love our vehicle. But not as much as the customer service!! Thank you More

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David - I'm back! !! Been looking for a certain color for my next Kia Soul and you found it for me! Neptune Blue! Love dealing with David - very personable! Have purcha !! Been looking for a certain color for my next Kia Soul and you found it for me! Neptune Blue! Love dealing with David - very personable! Have purchased 5 Kia's from him and consider him a great friend as well as a gentleman and super salesman! Also don't want to leave out Evan! He was very fast and efficient explaining everything clearly. In and out fast! Thank you so much David, Evan and Paramount Kia! Great group of people working for you!!! More

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I give the dealership an overall positive grade if the salesmanI had, David Hoover, is an overall indication of their sales model, then they are on the right path from this customer’s view.. The one compl salesmanI had, David Hoover, is an overall indication of their sales model, then they are on the right path from this customer’s view.. The one complaint I have is that a scratch repair was not up to par. Back to salesman Hoover, he was a pleasure to talk with. He made the negotiating painless compared to some past experiences.His easy going and personable manner made dealing with him a pleasure whether in car buying or otherwise. Thankful that he did not present a hard-nosed, not give an inch sales persona which would have been a deal breaker from the start. His high character and integrity came shining through. Thanks again, David. More

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