Evan Shade | Page 28

Back seatbelt failed. Dealer wants $400 to fix unless the part is broken and if it is, it would be more. I have the extended warranty and the car is only three years old; Dealer wants $400 to fix unless the part is broken and if it is, it would be more. I have the extended warranty and the car is only three years old; not covered they don’t care. My kids ride back there but yeah they don’t care. Stay away. More

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Slow and almost nonexistent updates. Requests are not honored and three days later no updates on the repairs on my vehicle. Called the dealer several times the operator would transfer me Requests are not honored and three days later no updates on the repairs on my vehicle. Called the dealer several times the operator would transfer me to the service department but no one was ever available. I left several messages but no one returned my calls. I was hoping to be WOWED!!! by the customer service provided but now I feel that “we are here to wow you” is just a catch phrase. On a positive note the mechanic made me feel comfortable to know that my Corvette is in good hands. Lastly, Mike thank you for understanding my frustration over this matter. More

by MILTONALBUN Verified Customer Verified Customer

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Evan is awesome Every time I come to get service on my truck, I am treated like, I am the most important customer in the service department. Evan is always great to Every time I come to get service on my truck, I am treated like, I am the most important customer in the service department. Evan is always great to work with. He always is very thorough, with explaining the needs to address on my truck, and is always friendly and fun to deal with. More

by JASON Verified Customer Verified Customer

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Warranty issue. Had a warranty issue that came up unexpectedly and had it taken care of same day and in less than 2 hours at the dealership it was taken care of. Had a warranty issue that came up unexpectedly and had it taken care of same day and in less than 2 hours at the dealership it was taken care of. More

by BLAKESLEE1 Verified Customer Verified Customer

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Very pleasant Great people, great service very time friendly environment. My problem was quickly diagnosed, very short repair time fair price car came back running Great people, great service very time friendly environment. My problem was quickly diagnosed, very short repair time fair price car came back running like new and clean More

by DOUGLEVERETTE22 Verified Customer Verified Customer

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Best service staff Every time I come to have my truck service every is very eager to help. Friendly and the wait is never too bad Overall best service ever staff Every time I come to have my truck service every is very eager to help. Friendly and the wait is never too bad Overall best service ever More

by TOMENA.CHIEVES Verified Customer Verified Customer

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Evan Shade The best in the business! Knows his business, treats customers like family. My family trusts only Evan and will continue to spend our money with him. The best in the business! Knows his business, treats customers like family. My family trusts only Evan and will continue to spend our money with him. More

by D.R.BROOKS4 Verified Customer Verified Customer

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Awesomeness at its Best I love love coming to Beaver Chevrolet for all my car service needs. I always receive the best customer and courteous service ever!! Very friendly sta I love love coming to Beaver Chevrolet for all my car service needs. I always receive the best customer and courteous service ever!! Very friendly staff and always have your best interest at heart. And free lunch I love it More

by ALLYNT213 Verified Customer Verified Customer

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Dissatisfaction disappointing I was just in for an oil change and I definitely wasn't happy with the service. Evan my service advisor never knew I was there. I stopped him to a I was just in for an oil change and I definitely wasn't happy with the service. Evan my service advisor never knew I was there. I stopped him to ask about my car, at that time I was already there an hour. I told him I had other concerns which could have been addressed had he acknowledged I was there. He said he never knew, cause no one told him yet I had an appointment at 10am, so I guess he should have looked at his schedule. And another thing the other service staff shouldn't be gossiping about customers, I could totally hear them till they started whispering and it was about me So I was wondering about the oil changes but I rather take it somewhere else and pay than subject myself to that again More

by timmyg2x4 Verified Customer Verified Customer

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Excellent team of professionals dedicated to providing great customer service. Responsive to emails and proactively kept me informed of progress. Answer every question I had quickly and accurately. Mad great customer service. Responsive to emails and proactively kept me informed of progress. Answer every question I had quickly and accurately. Made me feel like a valuable, long-term customer though this was my first visit. I’ll be back! More

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