Evan Shade | Page 27

Excellent team of professionals dedicated to providing great customer service. Responsive to emails and proactively kept me informed of progress. Answer every question I had quickly and accurately. Mad great customer service. Responsive to emails and proactively kept me informed of progress. Answer every question I had quickly and accurately. Made me feel like a valuable, long-term customer though this was my first visit. I’ll be back! More

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Service appointment to balance tires service was quick professional. Everyone was friendly and Evan was knowledgeable and helpful and friendly as always. I would recomme to balance tires service was quick professional. Everyone was friendly and Evan was knowledgeable and helpful and friendly as always. I would recommend beaver Chevrolet to friends and family More

by ADLERJFRD62 Verified Customer Verified Customer

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oil change under contract and muffler replacement Came in for malfunctioning muffler noise and routine oil change under sales contract for my 2018 Corvette. Mechanic Randy Holland found muffler to be Came in for malfunctioning muffler noise and routine oil change under sales contract for my 2018 Corvette. Mechanic Randy Holland found muffler to be bad and replaced under warranty. He took the time to show me the part and process and further explained some of the options on the car. His knowledge and expertise on this car is truly exceptional. Great personality is also a big plus in dealing with customers. He is a great asset to your organization. More

by RAYBAL Verified Customer Verified Customer

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exceptional I would have to say I have never been personally treated nor have had better service in the 60 year I have owned cars. Evan Shade was exceptional , I would have to say I have never been personally treated nor have had better service in the 60 year I have owned cars. Evan Shade was exceptional , More

by INTELCAP87 Verified Customer Verified Customer

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Appointment ?! I don't usually give critical or poor reviews because I think everyone has a bad day from time to time and it is unfair to judge them based a single i I don't usually give critical or poor reviews because I think everyone has a bad day from time to time and it is unfair to judge them based a single interaction, therefore I will base this review on the way the service center seems to handle appointments. I made a morning appointment for an oil change, tire rotation, and car wash. I left the vehicle with the service center and went back to work since I work only a block or so away from the dealer. I called the service center 6 1/2 hours later when I didn't hear anything regarding the vehicle only to discover that nothing had been done. I ended up going to the service center waiting another hour to get my vehicle and ended of late for a previously scheduled appointment. I can understand things coming up, but I made the appointment so that my routine service could be completed in a timely fashion. I did receive an apology and I can understand a service center being backed up, but I arrived when only 2 others cars were there for service. If appointments aren't required or given priority, why have them? Again, this is not a negative review of Evan, but of the system. In the future I will probably take my vehicle to the local Cadillac dealer for service since I already deal with their auto group for another vehicle and know what to expect. More

by craigwms69 Verified Customer Verified Customer

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Service Had the oil changed and other service on my Suburban. Evan Shade was great with scheduling and getting my out in a very timely manner. Price was great Had the oil changed and other service on my Suburban. Evan Shade was great with scheduling and getting my out in a very timely manner. Price was great too. More

by JPMORGAN Verified Customer Verified Customer

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60,000 mile servicing, including replacing throttle body. I waited for my vehicle, so I wandered everywhere on the lot. I liked all I saw, and the hot popcorn was great! The servicing was as great as ever.. I waited for my vehicle, so I wandered everywhere on the lot. I liked all I saw, and the hot popcorn was great! The servicing was as great as ever... kudos to Evan! More

by FLAHAWK Verified Customer Verified Customer

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Family setting. Always a pleasurable experience dealing with the folks at Beaver Chevrolet. Whether it be sales or service I always feel like I'm at home. I find myse Always a pleasurable experience dealing with the folks at Beaver Chevrolet. Whether it be sales or service I always feel like I'm at home. I find myself stopping by just to say hi whenever I'm able. More

by BWWILLIAMS75 Verified Customer Verified Customer

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Best of the Best!!!!!! They go above and beyond at every aspect of the process and would suggest that if you are interested in a vehicle go to Beaver Chevrolet where they tr They go above and beyond at every aspect of the process and would suggest that if you are interested in a vehicle go to Beaver Chevrolet where they truly WOW you!!!! More

by Mason0123 Verified Customer Verified Customer

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Service Department is awsome I have no appointment but they took me in quickly. The customer lounge was inviting and clean. All employees are nice and friendly in all department. I have no appointment but they took me in quickly. The customer lounge was inviting and clean. All employees are nice and friendly in all department. More

by ellekelly356 Verified Customer Verified Customer

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