Evander Tross
Evander Tross at Heritage Toyota Owings Mills

Evander Tross

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Evander Tross

March 13, 2026

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Employee Rating

What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then cam More

by dangelalewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 12, 2026

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What can I say…April was amazing. She found me the perfect truck in the perfect color and I love it. I recommend April and she rocks! More

by Tundra Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2026

Heritage Toyota Owings Mills responded

Hi Tundra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 04, 2026

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April was the best. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. More

by 2timer too
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 04, 2026

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This is the 2nd vehicle that we have purchased from this dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. More

by besongfblessings01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 01, 2026

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Phaeng was such a pleasure to work with. She sent a video showing every detail of the car I wanted so I didn’t have any questions about that. The team also sent me an out the door quote unpr More

by lmw238
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant , Adam, regional manager also 5 stars

Mar 04, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2026

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Employee Rating

William Butler is an extremely pleasant person to work with. Adds a real personal touch to the sale! More

by yoyam3
Purchase Time
Recommend Dealer
Yes
Mar 02, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2026

Dealership Rating
Employee Rating

Had a great experience at Heritage Toyota today. Joey Cheng and Evander Tross were great to deal with. Made everything a very easy process. I highly recommend this dealership for any of your vehicle More

by Damon Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng , Corporate Director Adam Shoar-5 STARS

Feb 28, 2026

Heritage Toyota Owings Mills responded

Hi Damon, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

February 11, 2026

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Joey's been an amazing sales pro – he's got a knack for explaining things clearly and offering solid advice. I've worked with him at Toyota for over 8 years, and I couldn't be happier. Definitely gonna ref More

by olugbengaadeyemo71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Feb 14, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2026

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Employee Rating

Everyone who assisted us in and outside sthe office were kind, respectful and professional. The transaction went smoothly. More

by Madzilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton, Grace Green

Feb 12, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2026

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Employee Rating

Great experience! Patient and understanding dealership! Highly recommend! Quick and efficient service, very knowledgeable and helpful. More

by Newcar328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng, Walter McDonald

Jan 21, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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