
21 Reviews
Write a Review21 Reviews of Evander Tross
September 06, 2025
My salesperson Drew Evens I worked with Drew Evens for my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many quest my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many questions about the vehicle and stayed in contact on his day off with his personal phone texting me updates. To be an out of state buyer I’m assuming sale people are thinking this is a waste of my time they will never complete this purchase. I never had that feeling from Drew he was genuine and upfront with information and negotiations. I would recommend him to anyone looking to purchase a vehicle he is newer to the location but an experienced sales person and as I discovered incredibly knowledgeable about Toyota trucks and Highlanders ( I’m also a Highlander owner since 2003). I appreciate his patience and assistance in guiding me through my first out of state purchase of a vehicle. The dealership: Negatives: The dealerships GM did not respond to emails about a pretty large dent in the side panel that I didn’t notice when I picked it up nor is it evident in the video my sales person sent. Positives: The same GM had me picked up at the airport and brought out to the dealership which I felt was a classy thing to do. The car had its battery changed the day before I picked it up The dealership returned some of my licensing fees after they dropped the ball on getting my tags up here in Massachusetts. I don’t ask for it a check just arrived also I thought a professional classy move. The finance manager I initially worked with was sufficient in her duties The finance manager that assisted her and then became my point of contact to get the tags resolved was fantastic. The dealerships has its issues but also had a lot of pluses. More
Other Employees Tagged: John Holliday, Alexa Talavera, Drew Evans
August 31, 2025
This wheel is the man he took care of me in so many ways took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You g took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You got a great man on your team thank you. More
Other Employees Tagged: William Butler, Walter McDonald
August 22, 2025
Excellent dealership. My sales person, Will Butler, was professional, experienced, and a delight to work with. Highly recommend Heritage Toyota Owings Mills. My sales person, Will Butler, was professional, experienced, and a delight to work with. Highly recommend Heritage Toyota Owings Mills. More
Other Employees Tagged: William Butler
August 17, 2025
I love my new truck. Chano really helped us out. We even got my wife's car detailed. Chano really helped us out. We even got my wife's car detailed. More
Other Employees Tagged: Chano King, Walter McDonald
July 20, 2025
Hassan was absolutely amazing to work with. He was kind, thorough and really made the experience great. He was kind, thorough and really made the experience great. More
Other Employees Tagged: Mark Fuller
June 11, 2025
Patient. Well-informed about car. Helpful. We will be coming back here when we need to buy our next car! Well-informed about car. Helpful. We will be coming back here when we need to buy our next car! More
Other Employees Tagged: Will Singley, William Butler
June 11, 2025
We had a positive experience at Heritage Toyota. Thanks Will for your help with our purchase! Thanks Will for your help with our purchase! More
Other Employees Tagged: William Butler
May 18, 2025
Great service experience. We are satisfied with our purchase of a Rav 4 Adventure. Chano King and Evander Tross were professional, knowledgeable, patient, and personable. We are satisfied with our purchase of a Rav 4 Adventure. Chano King and Evander Tross were professional, knowledgeable, patient, and personable. More
Other Employees Tagged: Chano King
September 25, 2024
I was thrilled with the service and attention of Brian Park in particular. The service from Joan, the GSM and Evander the finance manager, was also excellent. Park in particular. The service from Joan, the GSM and Evander the finance manager, was also excellent. More
Other Employees Tagged: Joan Figuereo, Brian Park