

Evelyn Franchi
Finance Manager
City Volkswagen of Chicago
5330 W. Irving Park Road
Chicago, IL 60641
268 Reviews
Write a Review268 Reviews of Evelyn Franchi
September 30, 2025
Really helpful, clean, everyone is friendly and outgoing, they explain everything and repeat everything if asked to explain they explain everything and repeat everything if asked to explain More
Other Employees Tagged: Edgar Anaya
September 30, 2025
Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More
Other Employees Tagged: Alex Rocha
September 30, 2025
I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that David made go by so quick and easy! More
Other Employees Tagged: Ray Cotto, Clemente Garibay, Lazaro Del Sol, DAVID H ALCARAZ, Juan Fuentes
September 29, 2025
This was my first time at this dealership and from the moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So frien moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So friendly and pleasant to work with. More
Other Employees Tagged: Maria Ghiran
September 24, 2025
This dealership has gone above and beyond in my situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very pa situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very patient and understanding. Clemente also did an amazing job of ensuring we walk out with a car. Really great job and very well oriented. More
Other Employees Tagged: Clemente Garibay, Eddie Speck
September 22, 2025
Alex was such a great help! I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. Please go see him! More
Other Employees Tagged: Juan Fuentes, Alex Rocha
September 19, 2025
Edgar was a very good salesman and was always transparent with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. More
Other Employees Tagged: Edgar Anaya
September 16, 2025
Ed was nothing but great. He isn’t your typical pushy car salesman. He was pleasant to work with over the phone and in person. He’s patient and explained everything thoroughly He isn’t your typical pushy car salesman. He was pleasant to work with over the phone and in person. He’s patient and explained everything thoroughly and transparently. Of course I’m glad I was able to drive off the lot with the car I wanted, but even more satisfied with the customer service I received from both Ed and Evelyn. If anyone is in the market for a Volkswagen, I would recommend this dealership. More
Other Employees Tagged: Eddie Speck
September 12, 2025
Great help with my ID4 through the deal and execution. Appreciated through and through. Highly Recommend Appreciated through and through. Highly Recommend More
Other Employees Tagged: Alex Rocha , Leo
September 08, 2025
Alex Rocha was great at helping me find the best car for me to take home! Very professional and patient, answered all my questions straightaway. There was no pressure and no surprises regarding additional p me to take home! Very professional and patient, answered all my questions straightaway. There was no pressure and no surprises regarding additional purchases. Evelyn at Finance was also so very helpful and friendly explaining the process of billing and costs! I highly recommend this location, thanks a lot More
Other Employees Tagged: Alex Rocha

