Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi | Page 8

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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4.9
327 Reviews
4.9

327 Reviews

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327 Reviews of Evelyn Franchi

September 02, 2025

Dealership Rating
Employee Rating

The team at City Volkswagen of Chicago was great. They were communicative, helpful, and informative all the way through the process. They knew I was in a time crunch and did whatever they could to ma More

by mauraburke0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes , Tim Curran, Maria Ghiran

Sep 02, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 01, 2025

Dealership Rating
Employee Rating

Hard working team to make a deal. Good communications. Excellent service writer Hands on management More

by Zabeaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rosenow, Jackie service writer Leonides

Sep 01, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 30, 2025

Dealership Rating
Employee Rating

We had a great experience at City VW. We already get our VWs serviced here, so it seemed natural to shop for our next car here. Edgar made us feel at home and relaxed. It was a low pre More

by JohnofLogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Aug 30, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 30, 2025

Dealership Rating
Employee Rating

Edgar and Leo are amazing to work with. I am a repeat customer with city VW. Thank you both for helping me find a car for my family. More

by hector
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Aug 30, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 28, 2025

Dealership Rating
Employee Rating

Alex made buying our used Volkswagen iD4 an absolute breeze! No pressure, super friendly, and actually fun. He went the extra mile to make sure we got exactly what we wanted—highly recommend asking for More

by brian.brostko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Aug 28, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 26, 2025

Dealership Rating
Employee Rating

Juan (Sales Manager) and Laura (sales Rep) did such a great job helping me find the best car for me to take home. I walked in with very little hope that i would receive anything for my trade, however, th More

by coraimac55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres , Juan sales manager

Aug 26, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 26, 2025

Dealership Rating
Employee Rating

Had a great experience with Brandon Rosenow and Maria Ghiran trading in for an updated trim and redesign of the 2025 Tiguan. More

by Collinamoody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran, Brandon Rosenow

Aug 26, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 15, 2025

Dealership Rating
Employee Rating

David was super patient and got me the perfect vehicle I was looking for! Super helpful and very appreciative. Will choose City Volkswagen in the future as well! More

by Adriancarrera2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID H ALCARAZ, Juan Fuentes , Tim Curran, Clemente Garibay

Aug 15, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 14, 2025

Dealership Rating
Employee Rating

Great customer service. Buying process was clear, simple, and quick. No drama. I’d recommend the City Volkswagen team and Ed to anyone interested in buying a new or used ca More

by timothy.j.meeker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

Aug 14, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 10, 2025

Dealership Rating
Employee Rating

Laura is an exceptional sales representative who is both professional and approachable. They genuinely listen to your needs and provide top-notch service. The additional staff is also great. More

by Anairamirez4250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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