"Francesco Lombardo - You WANT to buy a car from this man!!"
I was looking for a pre-owned Dodge Grand Caravan GT. I searched CarFax and found five equally acceptable options in the NY area. I research my car purchases thoroughly. I chose to buy from White Plains CJD for two reasons:
1) I knew I was buying a used car, so I had realistic expectations. I called ahead and got a firm, very fair price from the sales manager (also rare!), so the only question was to check the condition of the van. After we spoke by phone, Franco took the time to carefully check out the van. He knew I was driving 30 miles from Rockland County to the dealership, so he sent me pictures of every cosmetic defect that he thought might be a concern, before I wasted my time driving over. I have never met a salesman who worked so hard to NOT sell me a car! When we met in person, I was instantly impressed with his genuine integrity and respectfulness. The purchase process was smooth and efficient, exactly what I was promised when speaking by phone.
2) White Plains CJD only charges a $75 paperwork fee - no dealer prep/transportation fees, etc, at least for my car. Another dealer underbid the same van by more than $1,000, but after adding back their fees, their car would have been more than $1,000 higher than White Plains.
Pro-tip: Always call ahead and ask about all the fees charged by a dealership, before you even go to the lot. A great sticker price may not end up as a good deal in the end.
I have purchased three in just the last two years. I have never worked with a more pleasant and professional salesman. If you are in the market for a Chrysler, Jeep or Dodge, it is worth any drive to come see Franco and White Plains CJD!
"Good Experience "
- Mike 17
The service from Franco was amazing, made buying a car easy and fun. I came all the way from Dutchess County to purchase here and I'm happy I did. Went to many dealers around 18 to be exact and none but White Plains Dodge were willing to work with me and actually keep my payment to what I was able to afford. The staff was friendly. Highly recommend especially Franco.
"Francesco Lombardo is the best !!!!"
Francesco Lombardo is very detailed and organized .
He knows his cars !
He made me feel very comfortable, he treated me like family. We saw several cars and finally settled on the last Jeep I saw.Im so thankful because he helped me pick the Jeep of my dreams.He is a speedy worker and i got my Jeep the next day after picking out the one I wanted ! I never felt any pressure and I’m so happy with my purchase. I most definitely recommend white plains Chrysler Jeep dodge and most importantly the best sales man iv met Francesco Lombardo, 5 stars is not enough ratings for him because he deserves all the stars
Thank you !!!
"Outstanding customer service!! "
This dealership is great. They make you feel like home and are not worry about just selling a car but also about building a relationship with the customer. Will definitely recommend to friends and family.
"My first car "
I would definitely recommend Francesco as your seller! He was extremely helpful with choosing my first car! Definitely helped me with all my questions and what I wanted in a car! Thank you Francesco !
Excellent customer service and treat you with the upmost respect. They will try to find the best deal for you, willing to go above and beyond to find best deal.
Very friendly and honest customer service. Franco made the whole process very easy! Love this dealer ship and my jeep! I would definitely reccomend Franco and White Plains Chrysler highly!
"It all starts with Franco...on our 4th Jeep!"
- Mommybil ‘19
Franco went above and beyond to find me the car that I wanted, at the price I wanted to pay. Upon delivery, I learned that the car had even more features than I had requested and for no extra charge - the agreed upon price was honored. This is our 4th Jeep and we love the product, the straight up talk and service we get. Thanks Franco, see you in the Spring when we replace my husbands Jeep!
"Extremely pleasant and smooth "
So helpful and pleasant. Able to explain and always maintain professionalism. They were very forthcoming with information and kept me completely in the loop about all information.
"Superior Sales/Customer Service"
We have been dealing with White Plains Jeep for many years. In fact, we have probably leased 8 cars from them throughout the years. We have always had excellent service and car sales personnel. However, this time we were recommended to see Francesco (Frank) Lombardo. We CANNOT say enough about him. Frank was extremely professional and caring. We were trying to purchase a car for our son’s. We wound up leasing a car because Frank took the time to help us figure out the best scenario for our needs. He was patient and extremely polite. He even offered me a cough drop for my continuous cough. It was the little gestures as well as the big ones that warrant him such high reviews. He searched for the car we truly wanted, handled all of the necessary insurance paperwork and continually updated both me and my husband via text (first asking us our preferred method of contact). He came in on a Sunday to ensure our acceptance of the car was perfect. You truly just don’t get this kind of personal care anymore. Frank is a credit to White Plains Jeep. The owner is lucky to have him; a true asset to the organization. I would definitely recommend the dealership and Frank!!