Fabian Guercio | Page 3
General Manager
Castle Chevrolet North
175 N Arlington Heights Rd
Elk Grove Village, IL 60007
Dealership Experience
30 yrs, 9 mos
Industry Experience
32 yrs, 8 mos
119 Reviews
Write a Review119 Reviews of Fabian Guercio
December 04, 2020
Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More
Other Employees Tagged: David Lasher, Ed Finn, Ray Quesada, George Grzywa, Bill Martino, Guy McMillan, Damian Dus, John Lee, Steve Hoch
November 30, 2020
Castle Chevrolet North is the Best around. Thank you Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They explain ever detail and do not pressure you to buy. Best new car prices around. More
Other Employees Tagged: David Lasher, John Lee
September 26, 2020
Everyone I dealt with was friendly, patient, and easy to talk to. It seemed everyone was concerned with making sure I was satisfied. There is a reason I have purchased 3 cars here. talk to. It seemed everyone was concerned with making sure I was satisfied. There is a reason I have purchased 3 cars here. More
Other Employees Tagged: John Lee
September 06, 2020
Top notch, friendly staff! They made the purchasing process as easy and painless as possible. Can't say enough about Mike, our sales rep. He was just fantastic! process as easy and painless as possible. Can't say enough about Mike, our sales rep. He was just fantastic! More
Other Employees Tagged: Ed Finn, Michael Pirozzoli
September 03, 2020
Outstanding Sales and Management staff at Castle Chevy North!!! Extremely pleasurable experience as the Staff really knows how to treat their customer and address any questions that their customers may h North!!! Extremely pleasurable experience as the Staff really knows how to treat their customer and address any questions that their customers may have!! We would definitely buy another vehicle from Castle and recommend to our friends!!! More
Other Employees Tagged: Ed Finn, Michael Pirozzoli , Patrick Wells
September 01, 2020
This dealership does not deserve a single star. Fabian Guercio, the finance manager has yet to respond to our $536 refund. I sent numerous emails and left vm msgs. We purchased our truck in full, no finan Guercio, the finance manager has yet to respond to our $536 refund. I sent numerous emails and left vm msgs. We purchased our truck in full, no financing, had to wait 50 minutes just to pay the people. We were told our refund would arrive in 7-10 days. More
August 21, 2020
Team at Castle was very professional. My experience was quite efficient. The overall experience was better than I anticipated. I highly recommend the team at Castle. quite efficient. The overall experience was better than I anticipated. I highly recommend the team at Castle. More
Other Employees Tagged: Norma Vargas
July 28, 2020
Had a great experience here! John lee welcomed us and made us feel very comfortable. He and Pat worked very hard to have us walk out happy; and we did! Thank you for being so patient and kind to us! We a made us feel very comfortable. He and Pat worked very hard to have us walk out happy; and we did! Thank you for being so patient and kind to us! We are beyond happy with the service we received. More
Other Employees Tagged: John Lee, Pat O'Brien
July 27, 2020
I was impressed with the online pricing/payment calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This is the eight vehicle I have purchased and I can honestly say it was the best experience for my needs. More
Other Employees Tagged: David Lasher, Ed Finn, Ray Quesada, George Grzywa, Bill Martino, Guy McMillan, Pat O'Brien
July 27, 2020
Great Purchase Experience - Nate was fantastic! Nate was a pleasure to work with and made the experience simple and hassle-free. We were able to get the car we wanted at the price we expected withou Nate was a pleasure to work with and made the experience simple and hassle-free. We were able to get the car we wanted at the price we expected without any of the games that come along with a car purchase. He answered and resolved all of our questions/issues quickly, and we were able to drive away excited for our new adventure! More
Other Employees Tagged: Nate Montoya