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Fabian Perez-Arcos

Overview Reviews (211) Inventory (350)

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Fabian Perez-Arcos

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.8

211 Reviews

Overview Reviews (211) Inventory (350)

4.8

211 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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211 Reviews of Fabian Perez-Arcos

October 01, 2025

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Employee Rating

Oscar was very informative and clear gave great customer service he explained everything thank you service he explained everything thank you More

by ALADINLAMP555

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reba Hershberg, Kayla Klein, Dennis Amy, Alejandro Alcocer, Matthew Riley, Oscar Perez-Arcos, Marco Tadena, Beau Hulse

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September 30, 2025

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Very friendly and accommodating. Answered all questions on my concerns. Took good care of me and my vehicle! Answered all questions on my concerns. Took good care of me and my vehicle! More

by none25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos, Beau Hulse

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Sep 30, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing your thoughts about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 29, 2025

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Employee Rating

Customer service wasn’t great. I had to wait a while before someone even acknowledged me. Then I was brought to who was supposed to help but he said he was too busy so Fabian helpe I had to wait a while before someone even acknowledged me. Then I was brought to who was supposed to help but he said he was too busy so Fabian helped. He was good. Communication once my car was worked wasn’t great. Didn’t get any update until hours later, I even called two different numbers and after 30 minutes I got a call from Fabian. The second call I didn’t get from the main line until 3 hours later. There was no urgency in any thing. More

by BRIACETO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Person

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Sep 29, 2025 -

Findlay Nissan Henderson responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 27, 2025

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Great and attentive! Great and attentive Great and attentive. Great and attentive. Great and attentive.. very nice Great and attentive Great and attentive. Great and attentive. Great and attentive.. very nice More

by KGALLAGHERSSJ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reba Hershberg, Marco Tadena, Beau Hulse

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Sep 27, 2025 -

Findlay Nissan Henderson responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 27, 2025

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Very professional and knowledgeable about my concerns and answered all my questions. A very outstanding team. answered all my questions. A very outstanding team. More

by HIWAYBULL78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos, Brandon Mullen

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Sep 27, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 26, 2025

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EXCELLENT COSTUMER SERVICE AND DEDICATION MAKING THE MOMENT RELAX, JUST GREAT EXPERIENCE ESPECIALLY FABIAN ARCOS MOMENT RELAX, JUST GREAT EXPERIENCE ESPECIALLY FABIAN ARCOS More

by YANET.ANGARICA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reba Hershberg, Alejandro Alcocer, David Benjamin, Celina Morales, Matthew Riley, Oscar Perez-Arcos, Stephon Terry, Marco Tadena, Beau Hulse

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Sep 26, 2025 -

Findlay Nissan Henderson responded

September 26, 2025

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Employee Rating

The dealership is fantastic along with all the Customer Service Representatives. I do not see the mechanics, but I am certain they are just as good. It’s a team effort. However, I would stop sendin Service Representatives. I do not see the mechanics, but I am certain they are just as good. It’s a team effort. However, I would stop sending so many surveys. This is probably the fifth survey I have completed since my last service. Also, I know that there’s some renovations going on at this dealership and I would highly recommend fixing the car wash. That is added in value to anyone who gets their vehicle. Serviced at Nissan Henderson. The car wash has been down for a year now. More

by MJPINOCCI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Person

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Sep 26, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 25, 2025

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Employee Rating

very professional, service desk efficient, car area clean and well kept. The lounge is very nice with free coffee and water. The seating chairs are new as well. and well kept. The lounge is very nice with free coffee and water. The seating chairs are new as well. More

by maddye1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Riley, Oscar Perez-Arcos, Stephon Terry, Brandon Mullen, Christian Amian, James Person, Marco Tadena, Kelby Denny, Beau Hulse

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Sep 25, 2025 -

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 25, 2025

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Employee Rating

Couteous service and accommodated my time window to complete repairs. Good communication by phone. Thanks. complete repairs. Good communication by phone. Thanks. More

by X

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Riley

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Sep 26, 2025 -

Findlay Nissan Henderson responded

September 25, 2025

Dealership Rating

Employee Rating

My 2024 Nissan Altima, which has a lot of mileage I do severe driving. The alternator went out. It was up there for four days. I got Maybe one phone call when I called multiple times not only that they do severe driving. The alternator went out. It was up there for four days. I got Maybe one phone call when I called multiple times not only that they don’t have the piece to fix my car. That’s why I brought it to the dealership. I had my car towed in. I ended up picking it up and driving it home. Which then I got stranded because the car died and would not start back up. More

by POOHWRENCHER

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Marco Tadena, Beau Hulse , I don’t know anybody’s name except for Fabian, who did what he could do.

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Sep 28, 2025 -

Findlay Nissan Henderson responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

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