Faith Ruiz

They pass vehicles without fully inspecting and notating extremely dangerous hazards. Don’t trust buying certified preowned here, they will sell you lemons and lie to you over and over again. Their staff is extremely dangerous hazards. Don’t trust buying certified preowned here, they will sell you lemons and lie to you over and over again. Their staff is not knowledgeable and they’re extremely rude starting with their attendants in the garage all the way to their sales managers. Mercedes is a reputable brand but this dealership is not. Go elsewhere where you will be treated like a valuable customer not a nuisance. More

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She was great very helpful as well. Definitely went above and beyond I was very very pleased with the service and repairs as well!!!! Definitely went above and beyond I was very very pleased with the service and repairs as well!!!! More

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My repairs was excellent I'm very happy wait silver star motorsi will came back for more repairs motorsi will came back for more repairs More

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I was working with service associate by the name of Apostle. He was very professional and knowledgeable. very much appreciated his professionalism Apostle. He was very professional and knowledgeable. very much appreciated his professionalism More

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Faith did a great job managing a difficult situation between myself, the dealership, and MB USA! between myself, the dealership, and MB USA! More

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My experience at silver star motors was second to none ! No one does a better job at service . No one does a better job at service . More

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They sold me a new car with transmission problems and cosmetic defects. They didn't fix everything and I had so many more problems they refuse to let me out of my contract. They were rude and disrespectf cosmetic defects. They didn't fix everything and I had so many more problems they refuse to let me out of my contract. They were rude and disrespectful also. They have the audacity to send letters to my house to trade in the car I told them I get these letters they refuse and they don't want the car back. More

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Went to pickup my car after giving it out for service and notice that I did not receive my complimentary car wash. I question the attendant about not receiving the car was and he lied that it was washed. He notice that I did not receive my complimentary car wash. I question the attendant about not receiving the car was and he lied that it was washed. He then asked me if I could wait for 20 minutes more. Then he took may car spray water to make believe it was wash. The service is not on par as it use to be. Poor customer service More

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I gave him a 5 star. He did an excellent job. I was out in a couple hours thanks to him. He did an excellent job. I was out in a couple hours thanks to him. More

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Faith was great ! Very professional, honest and friendly. Great customer service. it was done even faster than promised. Very professional, honest and friendly. Great customer service. it was done even faster than promised. More

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