Farzan Bigdeli | Page 6

I want to express my sincere appreciation for the outstanding service I received from Salesman Farzan Bigdeli. Having had a negative experience at Gold Coast Maserati, I was pleasantly surprised by outstanding service I received from Salesman Farzan Bigdeli. Having had a negative experience at Gold Coast Maserati, I was pleasantly surprised by the professionalism, knowledge, and dedication demonstrated by Farzan. His expertise in the auto industry was evident, and he consistently went above and beyond to assist me. Farzan's responsiveness, even after hours, truly set him apart. It is clear that he not only loves his job but also deeply values his customers. As a result of Farzan's exemplary service, he has not only gained a loyal customer in me but has also restored my faith in Experience Auto Group. I believe that ownership should take pride in having such a remarkable individual on their team. I wanted to bring this positive encounter to your attention as a testament to Farzan's exceptional qualities and the high standard of service he provides. Thank you for employing individuals like Farzan who truly prioritize customer satisfaction. More

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I have been dealing with Farzan for almost a year. Whatever I asked, he responded to me quickly. When I said I was interested in the Maserati Grecal, he immediately sent me the 2023 video. I am really Whatever I asked, he responded to me quickly. When I said I was interested in the Maserati Grecal, he immediately sent me the 2023 video. I am really happy with working with him. He is customer-friendly and kind. More

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Farzan is the best car buying experience I ever had . He should be teaching people how to sale a car and how to make this experience so amazing . He changed my experience on car buying. I would go back t He should be teaching people how to sale a car and how to make this experience so amazing . He changed my experience on car buying. I would go back to this dealer just to deal with his way of handeling the business transaction. Thank you for such an amazing talent on making things easy and listening and paying attention to details . You are the best ever . Thank you to Ferrari Fr lauderdale awesome as part of the team to making this the most easy buying car experience ever More

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Farzan provided me with one of the best car buying experiences I have ever had. He went above and beyond to make sure the process was as transparent and smooth as possible. I really appreciated him ma experiences I have ever had. He went above and beyond to make sure the process was as transparent and smooth as possible. I really appreciated him making sure that everything was right with the car before it shipping out. He made sure to keep constant contact with me, 10/10 More

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I purchased a new MC20 without visiting Dealership. I live in Los Angeles. As usual the seller promised me everything in order to sell the car. I encountered several problems. I neede a car for a I live in Los Angeles. As usual the seller promised me everything in order to sell the car. I encountered several problems. I neede a car for a specific date and was promised dealer would do everything possible. As soon as I transferred the money all attention. From a dealer was gone. I left a 10K deposit, asking to schedule delivery to California and arrange pick up dates. Nothing was done, untill they received the full amount. I specifically mentioned that they can keep the full deposit in the event there are problems with the transfer of the full amount. As a result the car left dealership very late. Dealership also picked probably the cheapest car delivery. Instead of promised 48 hrs delivery time, it took 9 days for the car to get to me. Driver told me that he swapped and delivered 8 cars on his way to me. The car arrived with a nail in the front wheel. Delivery company documented it. Dealer did not want to assume amy responsibility for it. However, after 2 weeks they mentioned if I fix it myself, they would send me a check. I did replace a tire, forwarded receipt to the dealer and they went silent on me. After a month from purchase I still can not drive and register a car. Even though I was promised a temp registration by a dealer. Title arrived only 3 weeks since purchase. However now the car fails the smog test, because there is an "ingine check" light, that dealer deleted. However it shows up on inspection. Now I have to worry how to fix the issue. They did gave a huge discount on the car. But I guess it was caused by the "engine check" light. Nothing is free... All the promises I received, were not delivered and simply were made to force me purchase a car asap. More

by Mr Rus Verified Customer Verified Customer

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Very fast and professional people. Highly recommend Farzan and the dealership to anyone interested in a Alfa Romeo Highly recommend Farzan and the dealership to anyone interested in a Alfa Romeo More

by Max Verified Customer Verified Customer

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Overall great service. Would surely buy another car. Was very happy with my experience. Hopefully the first of many cars Would surely buy another car. Was very happy with my experience. Hopefully the first of many cars More

by DANNY67 Verified Customer Verified Customer

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Farzan did a nice job and had very good follow up . Farzan was extremely responsive Farzan was extremely responsive More

by ALAN38 Verified Customer Verified Customer

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It was a pleasure doing business with them. It is a class act from general manager to sales staff. It is a class act from general manager to sales staff. More

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Second deal close with Farzan, always fast and effective. I back for a third Alfa I will ask for him once again. I back for a third Alfa I will ask for him once again. More

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