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Felicia Wardrick
Felicia Wardrick at Salerno Duane Chrysler Jeep

Felicia Wardrick | Page 6

Service

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.5
107 Reviews
4.5

107 Reviews

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107 Reviews of Felicia Wardrick

August 21, 2024

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Employee Rating

My car was serviced at the planed appointment on time. The service personnel were courteous. The waiting room was clean and comfortable. More

by jumpmasterlou
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your feedback and 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and We are here for you at any time.

August 21, 2024

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Matt was amazing! Got my car in and got it done same day! Great customer service!!! More

by huby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Matthew Fuchs

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Aug 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

August 19, 2024

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My car was taken in for service on time. I was treated kindly by the staff. More

by bill.melvin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

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Aug 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We appreciate your business and look forward to working with you again in the future.

August 17, 2024

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Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards More

by susannafoglia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5 -star review Susanna!

August 17, 2024

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I don't remember the name of the guy who helped me but it was on Monday, 8/12. More

by rickhankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5 -star review Rick!

August 13, 2024

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Employee Rating

Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

August 12, 2024

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Employee Rating

Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. More

by ANIEVES3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 09, 2024

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Employee Rating

I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane More

by publicservice315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact our Service Manager, Paul at 908-277-6700 ext 3110, directly so we can discuss your experience further.

August 07, 2024

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Employee Rating

Great job from all employees car was done and well taken care of thank you .. More

by luisr1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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Aug 08, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving the 5-star review! We appreciate your business and look forward to working with you again in the future!

August 02, 2024

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Employee Rating

On time, in a timely manner, and we’re very helpful, did a great job More

by ALEXRIOS533
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Paul Bonilla

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