Felipe Alfaro | Page 26

Service center lacking good communication and critical ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. More

by Deb Ness Verified Customer Verified Customer

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Excellent service Although I thought the price was a little high for replacing a valve. little high for replacing a valve. More

by jbudz Verified Customer Verified Customer

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They always show me good customer service . I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. More

by ghartzog Verified Customer Verified Customer

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My experience with an oil change at this dealership was stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seem stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seemed as if it was going to stop. Then I noticed a light on on the dashboard which I was unsure if it was the transmission or engine. I called the service department to inform them that I was bringing my car back because it was clearly a problem. Long story short the person that worked on my car did not properly connect the air filter. I was very upset. After the first 2 1/2 hours of waiting and about 45 minutes or so to run codes and fix the problem. Also dealing with the traffic on Lagrange. I had to call off work the manager I spoke to was apologetic. And went on the service floor to figure out the problem. They should tell customers how long the wait will be. And also get experienced service people. More

by Romayne_Warren Verified Customer Verified Customer

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The staff at advantage Chevrolet are great, very caring and respectful and thorough I don't have a single complaint and respectful and thorough I don't have a single complaint More

by mrewalker23 Verified Customer Verified Customer

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Everyone at the dealership is friendly. When I bring my vehicle in for service Carolina and Felipe are very courteous and respectful. When I bring my vehicle in for service Carolina and Felipe are very courteous and respectful. More

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Muy amable te explican todo lo que necesita tu carro . .un ambiente muy agradable para esperar y tienes ayuda en tu idioma .un ambiente muy agradable para esperar y tienes ayuda en tu idioma More

by Mendez Africa Verified Customer Verified Customer

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Have bought 3 cars there and love the service dept. and staff always have my truck serviced there. and staff always have my truck serviced there. More

by robertgallet65 Verified Customer Verified Customer

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Caroling and service mgr is very honest and transparent. You here so many horrible stories about car dealerships. I honestly not mine. Thank you for all that you do! Danny is nice and always available to You here so many horrible stories about car dealerships. I honestly not mine. Thank you for all that you do! Danny is nice and always available to take me back and forth to work. More

by MRSBLACKROSE Verified Customer Verified Customer

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Keep up the good work and you guys are be around a long time. Good service. long time. Good service. More

by Frank R Garcia Verified Customer Verified Customer

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