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Felipe Alfaro
Felipe Alfaro | Page 26
Service Director
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
656 Reviews
Dealership Experience
15 yrs, 5 mos
Industry Experience
29 yrs
Languages Spoken
English
Spanish
656 Reviews
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656 Reviews of Felipe Alfaro
June 30, 2023
service is amazing, staff is very friendly, you can relax knowing your vehicle is in good hands knowing your vehicle is in good hands More
by ecuamex75
Verified CustomerOther Employees Tagged: Carolina Wetzel , Cynthia Tena
June 28, 2023
Very good dealership. Friendly people and a positive attitude about the whole experience. Will definitely be coming back again. Friendly people and a positive attitude about the whole experience. Will definitely be coming back again. More
by BONNYLADWHISTLER
Other Employees Tagged: Owen Suarez
June 24, 2023
Quick reliable professional and the lounge area was very clean and convenient. They even have snacks and coffee. clean and convenient. They even have snacks and coffee. More
by raga488
Other Employees Tagged: Julia Harskey, Frank Rocha, Kenneth Toms, Steve Cunningham, Tim Neighbors , Isamar Diaz, Mike Heeney, Mark Rudolph, Cynthia Tena
June 23, 2023
It is a pleasure every time I come to your dealership to have my vehicle serviced. Your team is very knowledgeable about the vehicles and they have great customer service. have my vehicle serviced. Your team is very knowledgeable about the vehicles and they have great customer service. More
by fpcarroll
Other Employees Tagged: Dan Rekstad, Bob Bocchiere, Kathy Reidl, Marcy Frye, Dan Bednarz, Sergio Andrade, Owen Suarez , Isamar Diaz, Abel Duran, Gail Thompson
June 23, 2023
Service center lacking good communication and critical ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. More
by Deb Ness
Other Employees Tagged: Dan Bednarz, Owen Suarez , Jose Guzman, Cynthia Tena
June 15, 2023
They always show me good customer service . I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. More
by ghartzog
Other Employees Tagged: Julia Harskey, Carolina Wetzel
June 13, 2023
My experience with an oil change at this dealership was stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seem stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seemed as if it was going to stop. Then I noticed a light on on the dashboard which I was unsure if it was the transmission or engine. I called the service department to inform them that I was bringing my car back because it was clearly a problem. Long story short the person that worked on my car did not properly connect the air filter. I was very upset. After the first 2 1/2 hours of waiting and about 45 minutes or so to run codes and fix the problem. Also dealing with the traffic on Lagrange. I had to call off work the manager I spoke to was apologetic. And went on the service floor to figure out the problem. They should tell customers how long the wait will be. And also get experienced service people. More
by Romayne_Warren
Other Employees Tagged: Tom Cederblad
June 08, 2023
The staff at advantage Chevrolet are great, very caring and respectful and thorough I don't have a single complaint and respectful and thorough I don't have a single complaint More
by mrewalker23
Other Employees Tagged: Owen Suarez , Isamar Diaz
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